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For schools, nonprofits, government agencies, and other tax-exempt shoppers, Vori POS lets you mark an entire transaction tax-exempt at the register. You can require manager approval, capture an optional reason, and see the waived tax on the transaction in Back Office afterward.

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Set who can mark sales tax-exempt

Open POS Settings and scroll to the Manager Approvals section. Find the Apply Tax Exemption on a Transaction row and toggle it on (the default) to require manager approval at the register, or off to let any cashier apply tax exemption without approval.
POS Settings Manager Approvals section with the Apply Tax Exemption on a Transaction toggle highlighted
For the full Manager Approvals walkthrough, see Customize Your POS Settings.

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Apply tax exemption to a sale at the register

When a tax-exempt shopper’s items are in the basket, open the Orders menu in the footer and tap Apply Tax Exemption.
VoriPOS basket with the Orders popover open and the Apply Tax Exemption button highlighted
If your store requires manager approval for tax exemptions, the manager will be prompted to enter their PIN or scan their badge before the Apply Tax Exemption modal opens. The Apply Tax Exemption modal appears with the message: “Taxes will be removed for all products in this transaction.” Enter an optional reason — for example, the certificate number, organization name, or a short note like “School” — or leave the field blank.
Apply Tax Exemption modal with the optional Reason field filled in with the word School
Tap Apply. The basket recalculates immediately. A new Tax Exemption (“Your reason”) line appears in the totals breakdown, showing the waived tax as a negative amount, and the total drops to the no-tax total.
VoriPOS basket totals breakdown showing a Tax Exemption (School) line with a negative amount
✏️ Note: If you skipped the reason field, the line reads simply Tax Exemption without parentheses. Complete the sale normally. The tax-exempt status, reason, and waived amount are recorded on the transaction.

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See the waived tax on the transaction

After the sale, open the Transactions page and find the sale by date, register, or amount. Open the transaction. In the Transaction Details card on the right, click Taxes to expand the breakdown. The expanded view shows each tax line item, ending with a Tax Exemption (“Your reason”) line that subtracts the waived amount from the total. The reason matches what the cashier entered at the register — “School” in the example above. If the cashier skipped the reason, the line reads simply Tax Exemption without parentheses.
Back Office transaction detail with the Taxes section expanded and the Tax Exemption (School) line highlighted