Vori Help Desk

Getting Started with Vori

Onboarding, set up, and foundational tools.

Vori Setup & Troubleshooting

Setting up and troubleshooting the Vori Back Office and Vori OS app.

Departments

Product organization and pricing rules.

Product & Product Catalog Management

Product creation, editing, and visibility.

Bottle Deposits, Tares & Taxes

Create, manage, and process special item modifiers, such as taxes, bottle deposits, and tare weights.

Vendors

Vendor creation, maintenance, and integrations.

Cashier & Till Management

Login access, tills, and POS user setup.

Point of Sale (POS)

Day-to-day POS usage.

Payments & Financials

Configure payment methods, reconcile financial reports, and handle chargebacks.

Reporting

Reviewing and exporting store performance data.

Smart Pricing & Cost Changes 

Invoice handling and price management.

Promotions

Promotion creation, import, and tagging.

Customer Marketing

Engage shoppers and encourage repeat business with gift cards, loyalty programs, house accounts, and targeted campaigns.

Getting Started with Vori

Vori Setup & Troubleshooting

Departments

Product & Product Catalog Management

Bottle Deposits, Tares & Taxes

Vendors

Cashier & Till Management

Point of Sale (POS)

Payments & Financials

Reporting

Smart Pricing & Cost Changes

Promotions

Customer Marketing

Hardware & Peripherals

Electronic Shelf Labels (ESLs)