Adding a tare container via item options
- Add a sold-by-weight item to the basket.
- Tap the item.
- Tap … More.
- Tap + Add Taxes & Modifiers.
- Tap Tare.
- Select one of the preset containers, or enter a custom weight.
- Tap Apply Changes to finish.
Adding a tare container via quick action
A quick action lets you apply a tare in a single tap from the register screen. If the Tare quick action isn’t on your register, you can add it as a quick action in Back Office.- Add the sold-by-weight item to the basket.
- Tap the Tare quick action.
- Select one of the preset containers, or enter a custom weight.
- Tap Apply Changes to finish.
Entering a custom weight for a tare container
- In the tare menu, tap Custom Weight.
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Choose one of the following weight entry options:
- Auto - Applies a tare weight based on the active weight on the POS scale. Use this when the product has been removed and only the empty container is on the scale.
- Manual - Prompts you to enter the tare weight with the 10-key. Use this when a shopper brings their own container and knows its weight.
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Tap Accept Weight to finish.

Confirming a tare container was applied
Once a tare weight is applied, the item’s tile in the basket shows the new weight with the tare deducted. ✏️ Note - When a tare container is applied to a weighted item, the Reweigh button won’t appear on the item tile. The tare already accounts for the container weight, so reweighing is disabled to prevent conflicts.Changing a tare container
If a tare container is already applied, the Tare option is greyed out.
- Remove the existing tare container.
- Reopen the tare menu.
- Select a new tare container, or enter a custom weight.
- Tap Apply Changes to save.