Before You Begin
Before uploading, make sure your file meets these standards. This keeps your import smooth and error-free.- File Format: Must be saved as a .CSV.
- File Size: Up to 500 lines per file. Got more? Split into multiple files.
- Date ranges: Create separate files for each selected date range (e.g., 2026-04-09 to 2026-05-12, & 2026-04-09 to 2026-05-25).
How to Format Your Promotion File
Headers must match the Vori template to enable auto-matching. Any additional columns can be removed. Refer to this guide for details:| Column | Description | Format / Notes |
|---|---|---|
| UPC | Product barcode | Required; cannot be blank |
| Desc | Product name | For reference |
| Flyer $ | Promotional price | Use Promotional Price(e.g., 4) |
| Flyer Start Date | Promotion start date | YYYY-MM-DD (e.g., 2026-03-01) |
| Flyer End Date | Promotion end date | YYYY-MM-DD (e.g., 2026-03-07) |
How to Import Your Promotions
- In Back Office, go to Products and select Promotions in theleft-hand navigation.
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Click Import File (top-right).
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Drag & drop your CSV or select it from your computer.\
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Select Stores: Choose the stores where these promotions should apply (default: All Stores).\
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Map Promotion Fields: Ensure all columns are mapped correctly—do not skip any fields on this page. Map both Offer Quantity and Offer Price to Flyer $, then review your selections and click Next.
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Review Linked Data: Check the Valid Rows and Invalid Rows tabs to ensure everything links correctly.
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Review Linked Data: Check For Import and Unmatched tabs to ensure everything links correctly. Select Commit when you’re ready to save the promotion as a draft.
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A confirmation page will appear.
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In order to Publish the promotion, Return to Promotions, navigate to Drafts.
Find the promotion and tap Publish.
Troubleshooting & FAQs
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Why did my file fail to upload? Check for blank rows or spreadsheet formulas in the UPC column.
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What if the promo price is higher than the retail price? Vori allows you to import these to save you time. However, to protect your shoppers, the POS is designed to ignore promotional pricing that is higher than the standard retail price.
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