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Introduction

You can update any part of a product—like pricing, name, barcode, or traits—right from the Product Details page in Back Office. While bulk updates are available, this article walks through how to edit a single item.

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How to Edit an Item

  1. In the left-hand navigation, expand Products, and select Product Catalog.
  2. Search for items by UPC, name, or use filters to easily narrow down your selection.
  3. Hover over the Product Name, tap Open.
  4. Update any field you want to change.
  5. Your changes save automatically. Look for the confirmation pop-up in the bottom-right corner to confirm they’ve been saved.
Product Details page in Back Office showing the "The product was successfully updated" confirmation pop-up in the bottom-right corner

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Price Singles & Multi-Packs Using the Same Barcode

Some stores sell both single units and multi-packs (like 6-pack sodas or beers) under the same barcode. Here’s how to handle this setup in the Back Office:
  1. Set the product’s price per each (e.g., $2.29 for one can).
  2. Add any applicable bottle deposit attributes.
  3. Scroll down and enable the “Prompt for Quantity” trait by toggling it on.
At the register, cashiers will be prompted to enter the quantity being sold (e.g., enter “6” when ringing up a full 6-pack). 💡 Alternative Option: Some stores prefer to set up the 6-pack as the main product, and assign an alternate PLU for single-unit sales. In this case, cashiers manually enter the PLU when selling singles.