Activating & Deactivating Products

Your product catalog is only useful if it reflects what’s actually available in your store. Activating and deactivating products keeps your POS accurate — so cashiers aren’t ringing up items that shouldn’t be sold, and your catalog stays clean. You can manage status from Back Office or directly from the handheld.

In Back Office

Activate or Deactivate a Single Product

Go to Products > Product Catalog.
Find the product you want to update and select Open to bring up the product detail page.
In the Product Details section, select the Status field.
Choose Active or Inactive from the dropdown.

The page will confirm with a “The product was successfully updated” notification.

💡 Tip: To quickly find inactive products, select the filter icon near the search bar, type “status,” and select Status from the dropdown. Set the value to Inactive to filter your catalog view.

Activate or Deactivate Products in Bulk

Go to Products > Product Catalog.
Select products using the checkboxes to the left of each row. To select everything visible, check the box in the column header.
In the action bar at the bottom of the screen, select More.
Search for Status, then open the Change Status modal.
Choose Active or Inactive.
Select Save.
In the confirmation dialog, select Continue.

⚠️ Caution: Bulk status changes can’t be undone. Review your selection before confirming.

On Vori operating system

Activate a Product

Log in to the Vori operating system app.
Search for the product by name or barcode, or scan it directly.
Select Edit Product Details.
Tap the ··· menu and select Activate Product.
On the confirmation screen, tap Activate Product to confirm — or Return to Editing to go back without changes.

The product will now show a green Active status.

Deactivate a Product

Log in to the Vori operating system app.
Search for the product by name or barcode, or scan it directly.
Select Edit Product Details.
Tap the ··· menu and select Deactivate Product.
On the confirmation screen, tap Deactivate Product to confirm — or Return to Editing to go back without changes.