Your product catalog is only useful if it reflects what’s actually available in your store. Activating and deactivating products keeps your POS accurate — so cashiers aren’t ringing up items that shouldn’t be sold, and your catalog stays clean. You can manage status from New Back Office or directly from the handheld.
In New Back Office
Activate or Deactivate a Single Product
- Go to Products > Product Catalog.
- Find the product you want to update and select Open to bring up the product detail page.
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On the Product Information tab, select the Status field.
- Choose Active or Inactive from the dropdown.
Activate or Deactivate Products in Bulk
- Go to Products > Product Catalog.
- Select products using the checkboxes to the left of each row. To select everything visible, check the box in the column header.
- In the action bar at the bottom of the screen, select More.
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In the Change Status modal, find the Status field.
Screenshot 2026-04-01 at 3.58.38 PM
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Choose Active or Inactive.
- Select Save.
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In the confirmation dialog, select Continue.
On Vori operating system
Activate a Product
- Log in to the Vori operating system app.
- Search for the product by name or barcode, or scan it directly.
- Select Edit Product Details.
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Tap the ··· menu and select Activate Product.
- On the confirmation screen, tap Activate Product to confirm — or Return to Editing to go back without changes.
Deactivate a Product
- Log in to the Vori operating system app.
- Search for the product by name or barcode, or scan it directly.
- Select Edit Product Details.
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Tap the ··· menu and select Deactivate Product.
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On the confirmation screen, tap Deactivate Product to confirm — or Return to Editing to go back without changes.
