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POS
First Time Setup
How-To Guides
- Sell, Redeem, and Top Up Gift Cards on the POS
- How to enable, disable, or limit cash back on the POS
- How to adjust the physical display settings of the cashier screen on the POS
- How to manage campaign coupons on the POS
- How to manage tare containers at the POS
- How cashiers and customers can use Shopper Actions
- How to provide printed POS order information for older transactions
- How to process a bottle deposit refund at the POS
- Using the POS as a Cashier
- Floating vs. Fixed Tills
- How to process an inline refund on the POS
- Pay-In & Pay-Out on the POS
- How to redeem Loyalty rewards at the POS
- Manage Lottery Sales and Payouts
- Enable Local Network Access on the POS App
- Manage POS Logins, Tills, Timeouts, and Manual Updates
- How to mark items as EBT eligible on the POS
- How to add a vendor coupon to a POS order
Troubleshooting
- How to troubleshoot communication issues with the POS scanner scale
- How to troubleshoot communication issues with the POS countertop scale
- How to troubleshoot communication issues on the POS Shopper Display
- How to troubleshoot the cashier handheld Barcode Scanner Connectivity
- How to troubleshoot communication issues with the POS Cashier Screen
- How to soft reset the scanner scale
- Troubleshoot Network Connectivity Issues with the POS
- How to troubleshoot the POS payment terminal
- How to identify card numbers when last four digits don’t match for Apple & Google Pay
- How to run Get Parameters on the payment terminal
- How to update the scheduled reboot time on a payment terminal
- How to troubleshoot the 10-key cashier keyboard
- How to perform a soft reset on the scanner scale
- How to troubleshoot the POS cash drawer if it's not opening
- How to fix a POS receipt printer that's not printing