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      How to mark items as EBT eligible on the POS

      This article explains how to temporarily enable non-EBT items as eligible on the POS.

      If an item is not showing as EBT eligible on the EBT SNAP payment screen but it should be, this indicates that it wasn't properly flagged in the back office. To complete the transaction, you can temporarily flag the item as EBT eligible directly on the POS screen.

       

      ✏️ Note - This adjustment will not update the back-end setting; it only applies to the current transaction.

      Steps

      1. Once item is added to the basket, select ...More.

      2. Tap Mark as EBT eligible.

      3. Proceed to payment screen.

      4. Select EBT SNAP.

      5. You should see the updated total reflect in Amount eligible for EBT