Vori Help Desk

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Vori Help Desk

POS

POS

First Time Setup

How to finalize terminal setup for Offline Payments

How to process offline payments

How-To Guides

How cashiers can use Vori POS

How to manage campaign coupons on the POS

How to log in and log out of the POS

How to manage tare containers at the POS

How to redeem Loyalty rewards at the POS

How to process a bottle deposit refund at the POS

How to sell, redeem, and top up gift cards on the POS

How to process an inline refund on the POS

How to add a vendor coupon to a POS order

How to mark items as EBT eligible on the POS

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Troubleshooting

How to troubleshoot communication issues on the POS Shopper Display

How to troubleshoot communication issues with the POS scanner scale

How to soft reset the scanner scale

How to troubleshoot the POS payment terminal

How to fix a POS receipt printer that's not printing

How to troubleshoot network connectivity issues with the POS

How to perform a soft reset on the scanner scale

How to troubleshoot communication issues with the POS Cashier Screen

How to troubleshoot the POS cash drawer if it's not opening

How to run Get Parameters on the payment terminal

How to identify card numbers when last four digits don’t match for Apple & Google Pay

How to troubleshoot the 10-key cashier keyboard

How to update the scheduled reboot time on a payment terminal

How to log into the POS if the system has been restarted

How to troubleshoot communication issues with the POS countertop scale

How to troubleshoot the cashier handheld Barcode Scanner Connectivity

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