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      3. First Time Setup

      Customize Your POS With Quick Action Buttons and Manual Items

      Learn how to request changes to the Quick Action buttons and manual items on your POS.

       

      🚨 Quick Action buttons can only be created or updated by Vori. These updates are managed by Vori’s support team to ensure compatibility with your POS layout. Quick Actions cannot be edited directly from the POS.

      Table of Contents

      1. What are Quick Action buttons?
      2. What are Manual Items?
      3. Request a New Quick Action Button

      What are Quick Action buttons?

      Quick Action buttons are shortcuts on your Point of Sale (POS) screen. They help your team quickly:

      • Ring up specific products (e.g., a popular bakery item).

      • Apply discounts or fees.

      • Access department menus.

      • Add tare weights (e.g., paper bag weight).

      • Ring up items without a barcode using manual entry.

      ✏️Note: Each button is customized to your store’s setup and can be applied per POS lane.

      ⚠️ Caution: There is a limit of 16 Quick Action buttons per lane. 

      What are Manual Items?

      Manual Items are store products with the Manual Item trait enabled. This includes:

      • Open code products (e.g., variable-priced produce or deli items).
      • Standard catalog items (e.g., Honeycrisp Apples) that stores want to make easier to find.

      When a product has this trait, it appears under the Manual Items button on the POS as a selectable tile. This makes it quicker to find frequently used items without needing to scan a barcode.

      💡Tip: Want to add one? Create or update the product in your catalog with the Manual Item setting turned on. Then, contact Vori Support to request it as a Quick Action if you want it to appear directly on the POS screen.

      ⚠️ Caution: Manual items won’t link to a product ID in reporting, use only when necessary.

      Request a New Quick Action Button

      If you’d like to add or change a Quick Action button, send a request to Vori Support with the following details:

      Request Type What to Include
      Product Button Product name (must exist in your catalog).
      Department Menu Department name.
      Discount Discount name, value (e.g., $1.00 off or 10%), and type.
      Tare (item modifier) Name of the modifier (e.g., “Paper Bag – 0.10 lb”).
      Bottle Refund Let us know if you need this button.
      Manual Item Description (e.g., “Open Produce” or “Open Deli”).

       

      ✏️ Note: When submitting your request, include which lane(s) the button should appear on (e.g., Grocery Lane 1, Deli Lane 2). You can request different Quick Action buttons for different lanes based on your store’s workflow.