Run Get Parameters on the Payment Terminal

Running Get Parameters (or EMVParamDownload) forces the payment terminal to check for and download the latest updates from the payment gateway. This is a critical troubleshooting step if your terminal has connectivity issues, isn’t processing transactions correctly, or needs to refresh its settings.

Table of Contents

• Method 1: Date & Time Shortcut

• Method 2: DCDirect App

Method 1: Date & Time Shortcut

If the payment terminal is connected, you may run parameters directly through the hidden settings menu on the cashier screen.

1. Navigate to the main cashier screen (where you scan items).

2. Locate the Date and Time in the bottom left corner of the screen.

3. Tap the Date and Time 3 times quickly.
   
   

4. A pop-up menu will appear. Select Terminal.

5. Scroll down to the bottom of the list.

6. Tap Run EMVParamDownload.
   
   

The terminal will initiate the download sequence. Allow the process to finish before attempting a transaction.

Method 2: DCDirect App

Use this method to access the native terminal settings outside of the Vori OS interface.

1. Swipe up from the bottom of the payment terminal touchscreen.

   1. The payment terminal touchscreen is very sensitive, so swipe up quickly from the very bottom.

2. A black bar will appear at the bottom of the screen.

3. Quickly tap the back arrow icon 2 times.

4. Enter the password: pax9876@@

   • Use the on-screen keyboard, not the physical keypad.

5. The payment application will close, and you will be redirected to the main terminal screen.

6. Tap DCDirect.

7. Tap Get Parameters.

The download is complete when the "Welcome" page appears on the payment terminal. This may take up to a minute.