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      How to manage tare containers at the POS

      This article explains how to manage tare containers connected to sold-by-weight items at the register.

      Tare containers allow for the accurate calculation of net weight by subtracting the weight of packaging or containers from a sold-by-weight item. This ensures customers are only charged for the product itself, not the packaging.

      💡 Tip - To learn how to create a tare container or bottle deposit, refer to this article: Creating a New Bottle Deposit or Tare Container.

      There are two ways to apply a tare container to an item at the register: through the item options menu or using a quick action. Follow the steps below for both workflows, as well as how to apply a custom tare weight and confirm it was applied correctly.

      ✏️ Note -  You can only add a tare container to an item that is sold by weight.

      Adding a tare container via item options

      1. Add a sold by weight item to the basket.

      2. Tap onto the item.

      3. Tap ... More.

      4. Tap + Add Taxes & Modifiers.

      5. Tap Tare.

      6. Select one of the pre-set containers or enter a custom weight.

      7. Tap apply changes to complete this step.

      Adding a tare container via quick action

      If the Tare quick action is not visible on the register screen, contact the Vori Support team to have it enabled remotely.

      1. Enter the item sold by weight.
      2. Tap the Tare quick action.
      3. Select one of the pre-set containers or enter a custom weight.
      4. Tap apply changes to complete this step.

      How to enter a custom weight for a tare container

      1. In the tare menu tap Custom Weight. Then 

      2. Select on of the following weight entry options:

        1. Auto - Applies a tare weight based on the active weight on the POS scale.

          1. Use this if the product has been removed from the container, and only the empty container is on the scale.

        2. Manual - Prompts the cashier to manually enter the tare weight using the 10-key.

          1. Use this option if a shopper has brought in their own container and has its weight memorized.

      3. Tap Accept Weight to complete this step.

      How to confirm a tare container was applied

      Once a tare weight is applied, the product's tile within the basket view will show the newly calculate weight with tare weight deducted.

      Changing a Tare Container

      If a tare container is already applied, the Tare option will be greyed out.

      1. Remove the existing tare container.

      2. Once removed, re-open the Tare menu.

      3. Select a new tare container or enter a custom weight.

      4. Tap Apply Changes to save.