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Once a delivery has been received on the handheld, finish the job in the Back Office: reconcile any issues, apply cost changes, and decide whether to update inventory at the same time. ✏️ Note: Receiving is currently in closed beta and only available to select stores.

Review What Was Received

Invoices with items received on the handheld show a receiving issue flag in the Items to Review column, so you can spot them before opening anything. Invoices list with a receiving issue flag in the Items to Review column
  1. Open Invoices and select the invoice tied to your receiving session.
  2. Open the Receiving tab on the invoice to see every item from the handheld scan, with and without issues, along with the quantity received and any issues flagged — damaged, expired, or short.
Invoice Receiving tab listing items with and without receiving issues Use this to confirm your cost changes line up with what actually arrived before you commit anything.

Adjust Inventory Updates

On the To Review tab, the Inventory Update column shows the net quantity that will be added to inventory for each item. Click into it to see the full breakdown: received quantity, case size, and any damaged or expired units — Vori subtracts those automatically from what gets added to inventory. Inventory Update popup showing received quantity, case size, damaged, and expired breakdown If something changes after receiving — for example, your team finds a few units expired after the item was already marked with no issues — adjust Damaged or Expired here before you commit. Toggle between case, each, or lb to match however you’re counting. Damaged field with a unit dropdown showing case, each, and lb options

Choose What to Commit

When you’re ready to finalize the invoice:
  • Leave Update Inventory checked to apply your cost changes and inventory updates together.
  • Uncheck Update Inventory if you only want to commit cost changes for now — useful if you’re still finishing a physical count, or want to test the workflow without changing your on-hand counts.
  • Use Ignore Inventory from an item’s three-dot menu if you don’t want that item’s quantity to affect inventory at all.
Three-dot menu on an invoice item showing Ignore Inventory and Ignore Item Forever options Tap Apply Changes to see a summary of everything you’re about to commit — product changes, cost and price updates, and inventory updates — before it’s final. Apply changes to your catalog modal summarizing product, cost, and inventory changes Once applied, cost and price for that invoice are locked to keep your financial records clean.

View Your Receiving History

To see every receiving session across your store, go to Inventory & Supply Chain > Receiving. Receiving list page with Vendor, Created At, Receiver, Method, Status, and Invoices columns
  • Each row shows the vendor, when it was created, who received it, the method (Full scan or Issues Only), and its status (Completed or In Progress).
  • The Invoices column links directly to the invoice tied to that session.
  • Tap into a session to see a summary of what was received and any issues flagged.
Receiving session detail showing an item with a Damaged tag