Before you begin
- You need the Banner Admin role. Banner Admins can manage users across every store in the banner.
- Open Users in Back Office.
- Have the person’s name and email address ready.
Roles replace the old access settings Vori managed behind the scenes. Instead of asking Support to turn access on or off, you assign a role that grants the right access.
Add a user
Open the Users page
Go to Users in Back Office. You’ll see everyone who currently has access, along with their role.
Add the new user
Select New User, then enter their name and email address. They’ll use this email to sign in.
Assign a role
Choose the role that matches what this person does. See Roles at a glance below to pick the right one.
Change or remove access
- Change a role: open the user and select a different role. The change takes effect the next time they sign in.
- Remove access: remove the user from the Users page. They will no longer be able to sign in to Back Office.
Roles at a glance
Each role grants a specific set of access. Assign the one that matches the person’s job — you can always change it later.| Role | What they can do | Scope |
|---|---|---|
| Banner Admin | Full access to everything in the banner, including managing users | Banner |
| Marketing Manager | Loyalty, campaigns, coupons, and shopper engagement | Banner |
| Store Admin | Full access to everything in a single store | Store |
| Pricing Manager | Owns the catalog: products, retails, promotions, and invoices | Store |
| Pricing Clerk | Day-to-day product and pricing work, without elevated configuration | Store |
| Buyer | Onboards new vendors and items, and owns sourcing | Store |
| Order Clerk | Places orders against existing vendors | Store |
| Receiving Clerk | Receives deliveries, manages inventory, and captures invoices at the dock | Store |
| Front End Manager | Manages cashiers, tills, and lanes | Store |
| Accountant | Reviews invoices and reporting | Store |
| Reporting | Read-only access to reporting | Store |
| Agent Chats | Access to the Vori AI assistant | Store |
Related
- Set Up Cashiers and Managers — create POS logins for cashiers and store managers.