Manage Users and Roles in Back Office

You no longer have to email Vori Support to add someone to your team or change what they can see. As a Banner Admin, you can add and manage your own users in Back Office and control exactly what each person can access with roles.

Before you begin

You need the Banner Admin role. Banner Admins can manage users across every store in the banner.
Open Users in Back Office.
Have the person’s name and email address ready.

Roles replace the old access settings Vori managed behind the scenes. Instead of asking Support to turn access on or off, you assign a role that grants the right access.

Add a user

Open the Users page

Go to Users in Back Office. You’ll see everyone who currently has access, along with their role.

Add the new user

Select New User, then enter their name and email address. They’ll use this email to sign in.

Assign a role

Choose the role that matches what this person does. See Roles at a glance below to pick the right one.

Save

The user is added and can sign in with their email right away.

Change or remove access

Change a role: open the user and select a different role. The change takes effect the next time they sign in.
Remove access: remove the user from the Users page. They will no longer be able to sign in to Back Office.

Roles at a glance

Each role grants a specific set of access. Assign the one that matches the person’s job — you can always change it later.

Role	What they can do	Scope
Banner Admin	Full access to everything in the banner, including managing users	Banner
Marketing Manager	Loyalty, campaigns, coupons, and shopper engagement	Banner
Store Admin	Full access to everything in a single store	Store
Pricing Manager	Owns the catalog: products, retails, promotions, and invoices	Store
Pricing Clerk	Day-to-day product and pricing work, without elevated configuration	Store
Buyer	Onboards new vendors and items, and owns sourcing	Store
Order Clerk	Places orders against existing vendors	Store
Receiving Clerk	Receives deliveries, manages inventory, and captures invoices at the dock	Store
Front End Manager	Manages cashiers, tills, and lanes	Store
Accountant	Reviews invoices and reporting	Store
Reporting	Read-only access to reporting	Store
Agent Chats	Access to the Vori AI assistant	Store

Reporting and Agent Chats are add-on roles. Assign one on top of another role when you want to grant that access specifically. For example, a Pricing Clerk does not see reporting or sales data — add the Reporting role only for the people who should.

Set Up Cashiers and Managers — create POS logins for cashiers and store managers.

​Before you begin

​Add a user

​Change or remove access

​Roles at a glance

​Related

Before you begin

Add a user

Change or remove access

Roles at a glance

Related