Getting started with Vori
What's new in Vori
Vori setup & troubleshooting
- Access the New Vori Back Office
- Fix Admin Password Not Working After POS Restart
- Hardware Warranty & Returns (RMA)
- How to access the Vori OS app if the Vori OS download failed
- How to add Vori Back Office to the POS Cashier Screen
- How to troubleshoot when the Back Office isn’t loading
- Reset Your Vori Back Office and Vori OS Password
- Resolve Data and Display Issues in Vori OS
- Translate Help Articles to Your Preferred Language
- Troubleshoot a payment terminal that has lost power
- Troubleshoot Receipt Printer Issues (Garbled Receipts or Random Printing)
- Update the Vori operating system App
Product & product catalog management
Point of Sale (POS)
Cashier & till management
Hardware & peripherals
Payments & financials
Reporting
Invoicing & smart pricing
Vendors & vendor products
Inventory & ordering
Promotions
- Adding Conditional Rules to Your Offers in the New Back Office
- Choosing Products (Manual vs. Dynamic Selection) in New Back Office
- Convert Convert Vendor Wine & Beer TPRs to a Vori Promo Import
- Create and Manage Promotions in Vori OS
- Creating a Promotion (Time, Frequency, & Schedule) in New Back Office
- Defining Offer Types in New Back Office
- How to Enable IGA Coupon Network Support for a Store
- How to Format and Import INFRA Promotion Files in New Back Office
- How to Format and Import Promotion Files in New Back Office
- National IGA Offers: Setup, Promotion, and Redemption
- Understanding the Promotions Dashboard & Hierarchy in New Back Office
Customer marketing
Electronic shelf labels (ESLs)
- How to generate a Vusion Link login QR code from Vusion Manger
- How to log into Vusion Link with a QR code generated from a different phone
- How to physically troubleshoot an ESL access point
- How to register a case of ESLs in the Vusion Link app
- How to register an access point to a store’s Vusion account
- How to remotely reboot an ESL access point through Vusion Manager
- How to search, view, & troubleshoot ESLs using Vusion Manager
- How to sign into Vusion Manager for the first time
- How to troubleshoot ESL linking issues with Type-2 UPCs
- Link a Product to an Electronic Shelf Label (ESL)
Bottle deposits, tares & taxes
Coming Soon
Support
Vori Product Feedback Form
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