Only re-provision when Vori Support tells you to
🚨 Warning: Only re-provision your payment terminal when Vori Support has told you to. Re-provisioning pulls a brand new merchant configuration onto your POS. Running it without instruction can disconnect your payment terminal or point it at the wrong merchant account. If your payment terminal isn’t processing payments correctly and Vori Support hasn’t asked you to re-provision, see Fix Your POS Payment Terminal or Run Get Parameters on the Payment Terminal instead.Re-provision the payment terminal
These steps are performed on the POS Cashier Screen (the large monitor facing the employee that shows the product grid).- Navigate to the main cashier screen (where you scan items).
- Locate the Date and Time in the bottom left corner of the screen.
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Tap the Date and Time 3 times quickly.
- A pop-up menu will appear. Select Provisioning from the list on the left.
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Tap Re-provision at the bottom of the Provisioning panel.
- The payment terminal pulls the new configuration and restarts automatically.
- Once it reconnects, run a test transaction to confirm it’s processing payments correctly.