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Documentation Index

Fetch the complete documentation index at: https://help.vori.com/llms.txt

Use this file to discover all available pages before exploring further.

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Introduction

This article walks through how to perform a factory reset on your Socket Mobile scanner and reconnect it to the Vori app. ✏️ Note -  These instructions are only for resetting a Socket Mobile scanner.

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Hardware Reset

First, make sure the scanner is sufficiently charged. Assuming there’s no power issue, please continue:
  • Close out the Vori app by double clicking the home button and swiping up on the app’s screen.
  • Hold down the large scan button, then press the small power button until you hear 3 beeps.
  • Go into your iOS device’s settings and toggle Bluetooth off.
  • Scan this barcode to do a factory reset:
  • After, the scanner will play several tones and then will automatically turn off.
  • Press the small power button until the scanner turns on (you’ll hear 2 beeps) and scan this barcode to put the scanner in iOS Mode (make sure you hear 3 beeps after scanning this barcode):
  • After you hear the 3 beeps, go to Settings → Bluetooth and turn it back ON. Tap on Socket CHS then tap Pair and wait for it to connect.
  • Open the Vori app and select a vendor. If you hear a beep from the device after this, it should be connected. Press the large scan button to scan items.