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Before you start

Your monthly Vori subscription is charged to the payment method on file for your store. You can add a new one or replace the current one at any time from the Back Office.
  • Accepted methods: credit or debit card, or bank account.
  • Have ready: your card details, or your bank account and routing numbers.
You enter your details in a secure form hosted by Zoho Billing, Vori’s billing provider. Vori never sees your full card or account number.

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Add or update your payment method

  1. Sign in to the Back Office at app.vori.com.
  2. Select Billing in the left-hand navigation.
  3. Find the Payment method card.
    • No payment method on file: click Add payment method. Payment method card showing No payment method on file and the Add payment method button
    • Replacing the current one: click Update next to the card or bank account on file. Payment method card showing the card on file with an Update button
  4. In the Payment method window that opens, choose Card or Bank Account. Payment method window with the Zoho Billing secure form showing Card and Bank Account options
  5. Enter your card or bank account details and submit the form.
  6. Wait for the message at the bottom of the window to clear. It reads Waiting for the payment method to come through and updates on its own once the method is saved.
  7. Click Done.
Your next monthly subscription charge goes to the new payment method.
Done stays grayed out until the payment method comes through. If it hasn’t enabled after a minute, click Cancel and try again, or reach out to Vori Support.