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Bottle deposit refund

Steps to process a bottle deposit refund at the POS.

Kayla Jew avatar
Written by Kayla Jew
Updated over 4 months ago

To process a bottle refund, our system requires an item associated to a bottle deposit to be added to the basket first. There are currently two ways to complete this workflow.


Steps (1):

  1. Scan barcode or look for the item in the Search bar and add to the basket

  2. Select Bottle Refund button

  3. Item is now a bottle deposit refund


Steps (2):

  1. Scan barcode or look for the item in the Search bar and add to the basket

  2. Tap the item, select ...More

  3. Select Bottle Refund and Create Bottle Refund

  4. Item is now a bottle deposit refund


Additional Notes:​

  1. To process a bottle refund for an empty Straus bottle in the same transaction as a new purchase, first add the bottle refund to the basket, then add the new item. This ensures that only the refunded bottle is affected, and the new item is processed as a sale.
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