An inline refund refers to a type of refund that is processed directly within a new transaction or purchase flow, without the need to cancel the entire transaction or start a new one.
This may be used if a customer wants to return an item they previously purchased while still making a new purchase for additional items.
Steps:
Add item to be refunded to the basket
Tap
...MoreSelect
Refund ItemItem is now updated to a refund item
Proceed with adding items to the basket and proceed with payment.