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Learn how to ensure your scale labels scan correctly at the POS when an item price exceeds $100.

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The $100 Scanning Limit

Most grocery scales are set to a 4-digit price format by default. This means they can only “tell” the POS a price up to 99.99.Ifanitemcosts99.99. If an item costs 100.00 or more, the barcode will not scan correctly unless both your scales and your Vori settings are updated to a 5-digit price format.

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Option 1: Update All Store Scales

If you want items over $100 to scan automatically, you must ensure every scale and printer in your store is configured to print 5-digit prices.
  1. Check Scales: Confirm that all scales (Meat, Deli, Produce) are printing 5-digit price labels.
  2. Notify Vori: Once your scales are updated, contact Vori Support to update your POS Configuration to 5 digits.
  3. Test: Scan a low-price item and a high-price item to ensure the totals match the label.
⚠️ Caution:  If Vori is set to 5-digit PLUs but your scales are still printing 4-digit PLUs, lower-priced items may scan for much higher amounts (for example, a 5.00itemmayscanas5.00 item may scan as 75.00). This happens because the scanner reads the last digit of the PLU from within the printed barcode.

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Option 2: Manual Entry for Large Prices

If your scales cannot be updated to 5-digit pricing, you must handle items over $100 manually to avoid checkout errors.
  • Write the Price: Use a marker to clearly write the price on the label for the cashier.
  • Disable the Barcode: Tear off or fully cover the barcode on the label. This prevents the cashier from accidentally scanning it and getting an incorrect price.
  • Manual Entry: The cashier must manually type the price into the Point of Sale (POS).

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What if Items Are Scanning at the Wrong Price?

If you notice price discrepancies at the register, check the following:
  • If the price is too high: Your Vori system may be looking for 5 digits while your scale is only printing 4.
  • If the price is too low: Your scale may be printing 5 digits while Vori is only looking for 4.
💡 Tip: Consistency is key. All scales in the store must use the same digit format (either all 4-digit or all 5-digit) to ensure scanning accuracy across every department.