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Manage Coupons on the POS

How to scan, manually enter, and remove coupons at the POS.

Kayla Jew avatar
Written by Kayla Jew
Updated over 7 months ago

In this article we will cover the use of coupons at the point of sale. Vori generates and sends digital coupons via our Campaigns tool.

Example:

Scanning coupons with the Handheld scanner

You can only scan coupons with the handheld scanner. The scanner scale does not read coupons.

Steps:

In this example we will be using the Vori Neighborhood Market coupon above for 10% off $50 or more.

  • Use the handheld scanner to scan the QR code from SMS text message that customer provides.

  • There will be a pop-up on the bottom right hand corner that will notify you if the Coupon was successfully Added or Invalid

    • If successfully added, the coupon will be applied to eligible items.

    • If it is invalid, coupon will not be applied.


Manual Coupon Entry

If for any reason you are having trouble scanning the QR code, you have the option to Enter Coupon Code manually.

Steps:

  • Tap Shopper Actions

  • Select Enter Coupon Code

  • Enter the coupon code from the campaign text msg (not case-sensitive) and then tap Enter.


Removing Coupons

Follow these steps if you want to remove a coupon that has been applied.

Steps:

  • Tap Shopper Actions

  • Select Manage Coupons

  • Tap Remove

  • Coupon should be removed. Select Return to Cart to take you back to Checkout mode.


Additional Notes:

  • Only one basket-level coupon or loyalty reward can be redeemed per transaction. However, you can use one basket-level coupon or reward along with multiple item-level coupons or rewards in the same transaction.

  • Third-party coupons are not supported at this time.

  • Coupons can be scanned/manually entered at any time during the transaction

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