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Vori's New Back Office: The Future is Here

Say hello to New Back Office (app.vori.com)!

We are in the stages of transitioning to New Vori Back Office (found at app.vori.com), and the Legacy Back Office (dash.vori.com) is being retired. 

Why the Switch? The New Back Office is faster, more intuitive, and is where all future functionality will live. 

📚 View the full guide: Access New Back Office

Quick Comparison: Where to Go

Use this table to determine which platform to use for your daily tasks during this transition period.

Feature / Task
 Find in app.vori.com
Item Modifiers
(Tax, Bottle Deposits, Tares)		 Discover the latest updates to the taxes and item modifier pages in New Back Office.
Departments  Manage parent and sub-departments and use inheritance to apply attributes to your products automatically.
Product Catalog & Management  Discover the latest updates to the Product Catalog and Product Detail Page in New Back Office.
Cashier, POS & Till Settings  Learn how to configure till settings and manager approval thresholds for your store's Point of Sale (POS) system in New Back Office.
Cashier POS Account Management  Learn how to create and customize POS user profiles for your store team to ensure secure and efficient checkout operations.
POS Discounts Learn how to create, edit, and manage discounts for your store in New Back Office.
Lanes (Restarting the Cashier & Shopper Display Screens) Learn how to fix communication issues by sending a remote restart command from New Back Office or by restarting the Shopper Display from the Point of Sale (POS).
Vendor Catalog & Management Learn how to search, edit, and configure vendors to ensure your orders are accurate and your data is clean.
Promotions Learn how to quickly create, edit, and manage promotions and offers to keep your shelves moving and margins protected.
Loyalty & Marketing

Engage shoppers and encourage repeat business with loyalty programs and targeted campaigns.
House Accounts

Learn how to create and manage House Accounts in New Back Office and use them for payments at the POS.
Gift Cards

Learn how to issue, edit, reissue, and deactivate digital and physical gift cards outside of POS transactions using New Back Office.
Shopper Inbox Learn about the introduction of the Shopper Inbox feature for enhanced two-way communication with your shoppers.
Invoices, Cost Changes, Smart Pricing Learn the new workflow for importing invoices, reviewing costs, and applying cost changes.
Transactions Learn how to gain detailed visibility into the full history of every customer transaction, including voids, refunds, and suspensions.

💡 Tip: If you cannot find a feature in Legacy Back Office, it has likely moved to New Back Office.

Need Help or Want to Share Feedback?

Reach out to Vori Support with any questions or to share your thoughts on New Back Office. We're ready to help!