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Follow this three-step process to ensure you can order efficiently and prevent transmission errors.

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Step 1: Validate Vendor Information

Your Store Vendor Catalog serves as the foundation for all orders. You must ensure that every vendor you intend to order from is set up correctly in the system.

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Minimum Requirements

  • Link to a Vori Global Vendor: Every Store Vendor must be mapped to a Vori Global Vendor. If your vendor can’t be found in the Vori Global dropdown, contact Vori Support to create the global connection.
  • Vendor Contact Email: You must have at least one valid email address listed in the Contacts section. This is where the purchase orders (POs) are sent for non-EDI vendors. Screenshot 2026-01-12 at 5.23.22 AM
  • Eliminate Duplicates: Ensure there is only one Store Vendor record per actual vendor. Duplicate vendor profiles (often caused by initial data imports) must be merged before you start ordering.
💡Tip: Use the Duplicates filter in the Vendor Catalog to identify all vendors that share the same name. Screenshot 2026-01-12 at 5.47.15 AM Adding these details helps you manage logistics better:
  • Order deadlines
  • Delivery schedules
  • Order minimums
  • Vendor Code

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Step 2: Upload Vendor Catalogs

Vendor catalogs are critical for filling in data gaps and enabling you to find new items.

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Why Upload a Catalog?

  • Augment Data: Uploading a catalog fills in missing information (like Item Codes or Descriptions) on your existing Store Vendor Products.
    • Note: This does not overwrite your existing product data; it only fills in the blanks.
  • Enable Discovery: It provides a separate source for ordering items that do not yet exist in your store’s product list.

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How to Upload

  1. Source the Catalog: Download the catalog from Vori (if available) or request a current catalog file directly from your vendor representative.
  2. Upload: Navigate to the Vendor Products tab and upload the file. Screenshot 2026-01-12 at 5.29.50 AM

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Step 3: Clean Up Store Vendor Products

For an item to be ordered, it must exist as a Store Vendor Product. If the product data is incomplete, the order may fail to transmit.

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Vendor Product Standards

Each product must meet the following criteria:
  • Must Exist: You cannot order an item if it is not listed as a Store Vendor Product.
  • Unique: The product must be unique per item.
  • Required Data:
    • UPC
    • Description
    • Item Code: This is required by 95% of vendors.
💡 Tip: If a product is missing an Item Code, you can add it “on the fly” while building your order. However, for large vendors, we recommend enabling the “Require Item Code” setting in Vori to prevent submission errors. Screenshot 2026-01-12 at 5.32.47 AM

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Best Practices

For the most accurate reporting and margin management, ideally include:
  • Cost
  • Case Size
  • Brand

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EDI and UNFI Specifics

Some vendors require specific setups to handle automated data transfers (EDI).

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EDI-Capable Vendors

Electronic Data Interchange (EDI) creates a two-way loop for orders and invoices.If you use any of the vendors listed below, you must provide your Account ID and select a department to Vori Support to enable EDI:
  • KeHE
  • Rock Island
  • SF Naturals
  • Good Stuff
  • Alta Dena
💡 Tip: If the vendor serves multiple departments, choose Grocery. ✏️ Note: For EDI vendors, you may enter your own email in the vendor contact field to receive a copy of the PO, as the order itself is transmitted digitally.

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UNFI / Tony’s / SuperValu

For UNFI, Tony’s, and SuperValu, orders must be uploaded manually via the UNFI portal. Please note that UNFI does not currently support EDI or email purchase order submissions. For step-by-step instructions, see [this article].