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Introduction

This guide provides instructions on how to reconcile payment information between the Vori POS system and Paysafe. While it’s important to ensure these systems align, Paysafe’s batch processing can make direct comparisons of deposits or statements inaccurate. This guide focuses on comparing transaction data for the most accurate reconciliation.

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How to review Vori reporting

  1. In Vori Back Office, select the **End of Month** report within the Reporting section.
  2. Ensure you have selected the desired date range (e.g., Previous Month).
  3. Within the Payments Collected, note the net card payments total.

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How to review Paysafe reporting

  1. Log in to Paysafe iAccess.
  2. Select Financials, then Transactions on the Merchant Menu.
  3. In the Transactions page, make the following settings:
    1. **View** = **Card Detail**.
    2. Date = The same date range as in Vori (e.g., February 1st to 28th).
  4. Tap **Search**.
  5. Export the report in either .xlsx or .csv format.

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How to compare the data

  1. Open the downloaded report.
  2. Sum the card transaction amounts (Column G) in the exported report.
  3. Compare the total from the Excel report to the “net card payments” total from Vori. These amounts should match.
To quickly total a column of numbers in Excel or Google Sheets, use the =SUM function.

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Important Considerations

  • Batches vs. Dates: Paysafe uses batches of payments that may not align with calendar days, making comparisons of deposits or store statements likely inaccurate.
  • Transaction Accuracy: Transactions are the most reliable data to compare for accurate reconciliation.
  • Deposits Lag: Deposits may be delayed and not reflect the exact transaction dates.
  • Time Zone/Cutoff: Time zone differences and cutoff times for processing can cause transactions from one day to appear in the next day’s batch, especially for East Coast stores.
In summary: To accurately reconcile payment amounts, compare transaction details between Vori and Paysafe, as batches and deposits may not align due to Paysafe’s processing methods.