What the Card Deposits Report Shows
The Card Deposits report reconciles your card payment transactions in Vori against the funding data Vori receives from CardConnect. Instead of manually comparing your sales totals to your bank deposits, the report matches the two sides for you over a rolling window, such as the last 30 days.
Vori pulls transaction and funding data directly from CardConnect, so the report reflects what CardConnect has actually processed, not just what was rung up at the register.
Where to Find It
In Back Office, go to Finances > Card Deposits.
Reading the Summary
The report groups your card activity into three categories:
- Settled — Payments that CardConnect has fully processed and matched to a Vori transaction.
- Pending — Recent transactions that CardConnect hasn’t confirmed yet. These typically clear within a day or two.
- Mismatches — Amounts on one side that don’t have a matching entry on the other.
Most of your card volume from the last 30 days will typically fall under Settled, with a small amount still Pending for the most recent days.
When Mismatches Are Expected
A mismatch doesn’t always mean something is wrong. For example, if your store also runs a separate, standalone card terminal that processes payments outside of Vori, that terminal’s funding shows up on the CardConnect side without a matching Vori transaction. When this happens, the report still shows you the extra funding amount and the details behind it, so you can confirm the source before reconciling.
If a mismatch is small, shows up on a predictable schedule, and is tied to a terminal or process you recognize, it’s expected — you don’t need to escalate it.
Drilling into a Transaction
Click into any number in the report — Settled, Pending, or Mismatches — to see the exact transactions behind it, including every order. This lets you reconcile all the way down to a single transaction instead of stopping at the summary total.
Matching Your Bank Statement
The report groups deposits the same way they’ll appear on your CardConnect statement. If your funding arrives as multiple separate deposits, you’ll see those same groupings reflected in the report, so you can match each line to what lands in your bank account.
Turning On the Report for Your Store
The Card Deposits report only appears once your store’s CardConnect account is fully connected to Vori. If you don’t see the report under Finances, contact Vori Support to confirm your account is set up correctly.
