In Beta: Managing Store Vendors in New Back Office
Learn how to view and manage vendors, vendor contacts, and vendor products using the new Back Office.
✏️ Note: This article describes features in the New Back Office. For instructions on accessing it, view our guide: Access the New Back Office.
Introducing Vendors in the New Back Office
We’ve moved the Vendors and Vendor Products pages into app.vori.com under the Inventory & Supply Chain. The redesign brings enhanced search, filtering, and contact management — empowering you to work more efficiently.
This article explains how to view and manage vendors, vendor contacts, and vendor products in the new Back Office.
Vendors Overview
The Vendors page, located under Inventory & Supply Chain, is where you can:
-
View and search all vendors connected to your store.
-
Manage vendor details and contacts.
-
Access vendor products for ordering and reporting.
Vendor Contacts
Each vendor can have one or more contacts assigned. These contacts are used when placing orders.
-
Ordering contacts: Marked as the default contacts that appear automatically when creating a new order.
-
Additional contacts: Remain available during ordering and can be added as needed.
To manage vendor contacts:
-
Search for the vendor and open the vendor record.
-
Go to the Contacts tab.
-
Add, edit, or remove contacts.
-
Select which contacts should be marked as ordering contacts.
- All ordering contacts will automatically receive all purchase order emails after submitting an order on VoriOS
Vendor Products
Vendor products have their own dedicated page, also under Inventory & Supply Chain.
On this page, you can:
-
Search by vendor item codes or product names.
-
Filter to quickly find specific products.
-
Open a product record to review or update details.
How to Manage Store Vendors
-
Go to Inventory & Supply Chain → Vendors.
-
Use the search bar or filter options to find your vendor.
-
Open a vendor to view its tabs:
-
Details — general vendor information
-
Contacts — list of assigned contacts and their roles
-
Billing / Ordering — rules, minimum order amounts, order schedule, etc.
-
-
To manage contacts:
-
Add new contacts and mark them as ordering contacts if needed.
-
Edit or remove existing contacts.
-
-
For products:
-
Navigate to Vendor Products (separate in the left menu).
-
Use vendor item code search or filters to locate specific items.
-
Open a product to review or edit.
- Use the filter on the Vendor Products page to narrow down your search
-