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In Beta: Creating a Promotion (Time, Frequency, & Schedule) in New Back Office

Learn how to manage the timing and scheduling of your deals.

โœ๏ธ Note: This article describes features in New Back Office and is launching with select stores (in beta testing). For instructions on accessing New Back Office, view our guide: Access New Back Office.

By setting up a promotion "container," you can control exactly when your offers start, end, or repeat.

Table of Contents



How to Start: Creating a New Offer & Promotion

In Vori Promotions tool, you often create a promotion (the container) at the same time as your first offer (the deal logic).

 

  1. Navigate to Products in the left navigation bar and select Promotions.

  2. Click the New Offer button in the top right corner.

    Screenshot 2026-01-21 at 10.41.51 AM

  3. In the Promotion Name field, either select an existing promotion or type a new name to create a brand-new container (e.g., "Valentine's Day").

  4. Once a new name is entered, click Create "[Name]" to reveal the timing and frequency controls.

    Screenshot 2026-01-21 at 10.43.26 AM



Standard Dates & Frequency Settings

The top section of the creation form defines when the promotion is available to shoppers.

Screenshot 2026-01-25 at 8.34.41 PM

  • Start Date: Select the day the deal should begin.

  • End Date (Optional): You may now leave the end date blank for "Evergreen" promotions that you want to run indefinitely.

  • Frequency: Choose how often the deal repeats.

    • Once: A standard promotion that runs continuously from start to finish.

    • Daily, Weekly, or Monthly: Enables recurring logic for specific days or times.

Defining Start and End Times

By default, promotions start and end at the beginning of the selected day. If you want a deal to trigger at a specific hour:

  1. Click into the Starts or Ends date field.

  2. Toggle on the Include Time box at the bottom of the calendar picker.

  3. Select the desired hour and minute.

    Screenshot 2026-01-25 at 8.32.52 PM



Recurring Schedules

Recurring frequencies allow you to automate time-sensitive deals without manual intervention.

Setting a Daily Schedule (e.g., 7PM โ€“ 9 PM)

Ideal for "End of Day" or daily "Happy Hour" events. Set the frequency to Daily and enter the active window in the Time Each Day fields. The deal will automatically activate and deactivate during those hours every day within your date range.

  1. Set Frequency to Daily.

  2. Enter the Start date. 

  3. Enter the active window in the Time Each Day fields (e.g., Start: 07:00 PM, End: 09:00 PM).

  4. The promotion will now automatically activate and deactivate during those hours every day within your date range.

    Screenshot 2026-01-21 at 10.53.57 AM

Setting a Weekly Schedule (e.g., Thursdays Only)

Perfect for "Double Point Tuesdays", "Fresh Friday", or weekly Happy Hour specials. Set the frequency to Weekly and select the specific days from the Label dropdown.

  1. Set Frequency to Weekly.

  2. In the Label field, select the specific days of the week the deal should apply (e.g., "Friday").

  3. Enter the Start date. 

  4. Entering a Time Each Day is optional. If no time is selected, the promotion will run the full day.

    Screenshot 2026-01-21 at 10.48.38 AM

Setting a Monthly Schedule (e.g., End of Month Only)

Use this for end-of-month inventory clearance. Set the frequency to Monthly and choose specific dates, such as the First of the month or Last of the month.

  1. Set Frequency to Monthly.

  2. Click into the Days of the Month field to choose your active dates:

    • First/Last of the month: Automatically triggers on the start or end of every month.

    • Specific Dates: Select numbered days (e.g., "Day 15") for mid-month specials.

  3. Entering a Time Each Day is optional. If no time is selected, the promotion will run the full day.

    Screenshot 2026-01-21 at 11.07.10 AM

โœ๏ธ Note: While you can select specific days of the month (like the 8th day), the Days of the Month picker does not currently support more complex calendar logic, such as "the third Thursday of every month".



Important Notes for Success 

  • Scheduling Priority: If you set a recurring frequency (like Daily), Vori will prioritize the Frequency and Time Each Day settings to determine when the deal is active at the register.

  • Updating Active Promos: You can edit an active promotion at any time to extend its duration or change its recurring schedule


โžก๏ธ Next Step: Now that your schedule is set, learn how to Define Your Offer Types to choose between BOGO, Mix Match, and more.