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If your promotional tag queue becomes too cluttered, you can clear it to improve efficiency and ensure only relevant tags remain.
  1. Tap the card that shows your current sync status (e.g., “Synced 2 minutes ago”) to ensure recent updates made on the Back office are up to date on the handheld. Screenshot 2026-02-25 at 11.10.56 AM
  2. Select Tags. Screenshot 2026-02-25 at 11.11.38 AM
  3. Wait for Tag Updates to load. _(This may take up to approximately 15 seconds, depending on your internet connection). Screenshot 2026-02-25 at 11.15.28 AM_
  4. Select the tags you wish to remove from the queue.
  5. Tap **Mark as Completed. Screenshot 2026-02-25 at 11.14.17 AM **