> ## Documentation Index
> Fetch the complete documentation index at: https://help.vori.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Receiving

> Train your team to check in vendor deliveries against an invoice using the Receiving module on VoriOS.

Receiving lives in the VoriOS App and lets your team check in a vendor delivery against its invoice right from the floor. Use this guide to walk a new team member through their first receiving session.

<Note>
  Receiving is currently in closed beta and only available to select stores.
</Note>

***

### Walk through a session together

1. From the VoriOS home screen, tap **Receive**.

   <img src="https://mintcdn.com/vori/Zwqp-s0NjAR-FURf/images/receive-deliveries-on-the-handheld/start-receiving.webp?fit=max&auto=format&n=Zwqp-s0NjAR-FURf&q=85&s=23ce5a93298a690b3f177218d23e453b" alt="VoriOS home screen with Products, Inventory, and Status tiles, including a Receive tile under Inventory" style={{ width: "460px" }} width="1284" height="1973" data-path="images/receive-deliveries-on-the-handheld/start-receiving.webp" />

2. Tap the **?** mark to enter *Training Mode*, then tap **Receive Products** to start a fresh session.

   <div style={{ display: "flex", flexWrap: "wrap", gap: "12px" }}>
     <img src="https://mintlify.s3.us-west-1.amazonaws.com/vori/images/training-mode-vorios-app-receiving/receive-screen-help-icon.webp" alt="Receive screen with In Progress and Completed tabs, a list of in-progress vendor sessions, a Receive Products button, and an arrow pointing to the help icon in the top right" style={{ width: "230px", maxWidth: "100%" }} />

     <img src="https://mintlify.s3.us-west-1.amazonaws.com/vori/images/training-mode-vorios-app-receiving/training-mode-landing-screen.webp" alt="Training Mode screen with an orange No changes will be saved banner, an Exit button, and a No In Progress Training Sessions empty state prompting you to tap Receive Products to practice with a sample invoice" style={{ width: "230px", maxWidth: "100%" }} />
   </div>

3. Select the vendor, then choose how to bring in the invoice: **Scan Invoice with Camera**, **Select Existing Invoice** (a dummy invoice in Training Mode), or **No Invoice**.

   <img src="https://mintlify.s3.us-west-1.amazonaws.com/vori/images/training-mode-vorios-app-receiving/training-mode-scan-or-select-invoice.webp" alt="Training Mode Scan or Select Invoice screen for Dairy Delivery with Scan Invoice with Camera, Select Existing Invoice, and No Invoice options" style={{ width: "460px" }} />

4. Scan or tap each item to mark it received. If a quantity doesn't match, tap **Edit** to correct it; if an item isn't in the catalog yet, tap **Add Case Size** so Vori knows how much to add to inventory.

   <img src="https://mintlify.s3.us-west-1.amazonaws.com/vori/images/training-mode-vorios-app-receiving/training-mode-receive-item.webp" alt="Training Mode item detail page for MOOSKI Cookie Dough Oat Bar showing invoiced item details, 4 cases on invoice, and a Receive button at the bottom" style={{ width: "460px" }} />

5. For anything that didn't arrive as expected, tap the item, tap **Mark an Issue**, and choose a type: **Damaged**, **Expired**, **Mispick**, or **Other**. A photo is optional.

   <img src="https://mintcdn.com/vori/fUFFW51L5ujN02o8/images/receive-deliveries-on-the-handheld/mark-issue-types.webp?fit=max&auto=format&n=fUFFW51L5ujN02o8&q=85&s=5820527f704333e0d687ef43ec858cc0" alt="Mark Issue screen with issue type options: Damaged, Expired, Mispick, and Other" style={{ width: "460px" }} width="1284" height="2778" data-path="images/receive-deliveries-on-the-handheld/mark-issue-types.webp" />

6. Tap **Review** to see the session totals, then **Submit** to complete it.

   <img src="https://mintlify.s3.us-west-1.amazonaws.com/vori/images/training-mode-vorios-app-receiving/training-mode-review-and-submit.webp" alt="Training Mode Review and Submit screen for Dairy Delivery showing 8 items invoiced across 4 cases and 15 eaches, with 1 issue found on MR DEWIES Cashew Milk Frozen Dessert" style={{ width: "460px" }} />

***

### Check their understanding

Before signing off on a trainee, confirm they can:

* Start a session against a queued invoice and against a scanned paper invoice.
* Flag a damaged, expired, or mispicked item with a photo attached.
* Handle an item flagged **No Product Match** by adding a case size.

<Warning>
  Remind the trainee that a scanned invoice can take a few minutes to process, especially on a weak Wi-Fi signal. Don't restart the scan while it's still processing.
</Warning>

For the full reference on every screen, issue type, and edge case, see [Receive Deliveries on the Handheld](/invoicing-cost-changes-and-smart-pricing/receiving/receive-deliveries-on-the-handheld).


## Related topics

- [Receive Deliveries on the Handheld](/invoicing-cost-changes-and-smart-pricing/receiving/receive-deliveries-on-the-handheld.md)
- [Review Received Deliveries and Commit Cost Changes](/invoicing-cost-changes-and-smart-pricing/receiving/review-received-deliveries-and-commit-cost-changes.md)
- [Transfer Inventory From One Store to Another](/inventory-and-ordering/inventory/transfer-inventory-from-one-store-to-another.md)
