> ## Documentation Index > Fetch the complete documentation index at: https://help.vori.com/llms.txt > Use this file to discover all available pages before exploring further. # Understand Tipping and Tippable Items on the POS > Learn how tipping works on the Point of Sale (POS) and which items qualify for tips ### Enabling Tipping for Products For a shopper to be prompted to leave a tip during a transaction, **tipping must be enabled** for the specific product(s) in their basket. * You can set the **Tippable** attribute on a Product's Details Page or Department within the Vori Back Office. Screenshot 2025-10-05 at 3.21.27 PM Screenshot 2025-10-05 at 3.23.10 PM **✏️ Note:** The tip prompt is calculated only based on the total value of items in the basket that have the Tippable attribute turned on. * If a product is not marked as Tippable, its price will not be included in the calculation for the suggested tip amount. *** ### How the Tip Prompt is Displayed Once a transaction is complete, the shopper display and the cashier screen will prompt for a tip amount, which is based on the total of **tippable items** in the basket. * If the shopper pays with a credit card, the tip prompt will display on the **first credit/debit payment** made toward the order. 20250930_122146-1 20250930_122142-1 * **Subsequent credit payments** on the same order will not display the tip prompt. *** ### Tipping and Returns Tips are returned to the shopper **only** in specific cases related to product returns. * **Tips are returned** only when the **entire order** or the **entire list of tippable items** within that order is returned. * **Partial tip returns are not supported** if only some tippable items from the original transaction are returned. *** ### Tip Payment Methods and Limitations The POS system supports tips left via credit/debit card payments but has limitations on other payment types. * **Cash tips** are handled outside of the POS system. * The POS **does not support** tips paid for using **EBT** (Electronic Benefits Transfer) or **EBT cash** funds. ## Related topics - [How to view the Tipping Report](/reporting/daily-and-shift-reports/how-to-view-the-tipping-report.md) - [Automated Cash Rounding at the POS](/point-of-sale-pos/pos-customization-and-setup/automated-cash-rounding-at-the-pos.md) - [Understanding the Promotions Dashboard & Hierarchy](/promotions/understanding-the-promotions-dashboard-hierarchy.md)