> ## Documentation Index
> Fetch the complete documentation index at: https://help.vori.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accept EBT payments on the POS

> Learn which Electronic Benefit Transfer (EBT) card entry methods Vori POS supports and how to switch between automatic and manual entry.

Vori POS accepts Electronic Benefit Transfer (EBT) SNAP and EBT Cash payments through the same payment terminal you use for credit and debit. Shoppers can present their card whichever way works for them.

### Supported card entry methods

The payment terminal accepts every standard EBT card entry method:

* **Swipe** — the shopper swipes the magnetic stripe.
* **Chip (insert)** — the shopper inserts the card into the chip reader.
* **Contactless (tap)** — the shopper taps the card or a supported mobile wallet on the terminal.
* **Manual key-in** — the shopper types the card number on the terminal keypad.

The terminal picks the right method automatically based on how the shopper presents the card, so the cashier doesn't need to choose in advance.

### Switch between Auto and Manual entry

If the card can't be read (damaged stripe or chip, worn card, no contactless), the cashier can switch the terminal to manual key-in for that transaction.

1. On the payment screen, tap **EBT SNAP Options**.
2. In the **EBT SNAP Options** dialog, select **Manual**. Leave it on **Auto** for a normal swipe, chip, or tap.
3. Tap **Apply Changes**.
4. Ask the shopper to type their card number on the terminal keypad and follow the prompts.

✏️ **Note:** Manual mode applies to the current transaction. The next EBT payment starts on **Auto** again.

### Common issues

If the terminal gets stuck or shows an unexpected prompt after the shopper presents their card, see [Troubleshooting Common EBT Errors](/point-of-sale-pos/ebt-electronic-benefit-transfer/troubleshooting-common-ebt-errors).


## Related topics

- [Troubleshooting Common EBT Errors](/point-of-sale-pos/ebt-electronic-benefit-transfer/troubleshooting-common-ebt-errors.md)
- [Process Offline Payments in Vori POS](/point-of-sale-pos/basic-cashier-functions/process-offline-payments-in-vori-pos.md)
- [Accept and Redeem Gift Certificates on the POS](/customer-marketing/gift-cards/accept-and-redeem-gift-certificates-on-the-pos.md)
