> ## Documentation Index
> Fetch the complete documentation index at: https://help.vori.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to set up your CardPointe account

> Complete your CardPointe merchant account setup so you can log in and access your payment portal

When your store is onboarded to Vori Payments, CardPointe sends you a welcome email to create your merchant account. Follow the steps below to complete your setup.

**✏️ Note:** The account you create during this process is the same account you'll use to log in to CardPointe going forward — save your credentials somewhere safe.

### Step 1: Sign your application

Check your inbox for a welcome email from CardPointe. Open it and click the **Sign My Application** link.

**⚠️ Caution:** If you cannot find the email, check your spam folder. If it's not there, contact Vori Support for help resending it.

### Step 2: Create your login

You'll be directed to the CardPointe portal to create a username and password. Save these credentials — you'll use them every time you log in.

### Step 3: Complete your application

Once logged in, you'll see four steps to complete. Work through each one in order, finishing with your **digital signature**.

### What's next

Once your account is set up, you can use CardPointe to view transaction history, download monthly statements, and manage your merchant account. See [How to access and download CardConnect monthly statements](/payments-and-financials/cardconnect/how-to-access-and-download-cardconnect-monthly-statements) to get started.


## Related topics

- [How to access and download CardConnect monthly statements](/payments-and-financials/cardconnect/how-to-access-and-download-cardconnect-monthly-statements.md)
- [Update Your Bank Account on CardConnect](/payments-and-financials/cardconnect/update-your-bank-account-on-cardconnect.md)
- [Frequently Asked Questions](/faqs.md)