Merging Duplicate Vendors and Products

While clean data is important for your store's general health, merging duplicates is specifically critical for a smooth ordering process:

Accurate Scanning: Merging duplicate barcodes ensures that when you scan an item for an order, the system pulls the correct product every time.
Vendor Compliance: Many vendors require specific item codes to process an order. Merging duplicate item codes ensures you are sending the exact data your vendor expects.
Reliable Communication: Merging duplicate vendors ensures that Purchase Orders (POs) are sent to the correct record and the right contact person. This prevents orders from getting "lost" or sent to an outdated email address.

Vori automatically flags potential duplicates at the top of your Vendor Products page for easy review.

Log into app.vori.com.
Navigate to Inventory & Supply Chain > Vendor Products.
At the top of the page, select either the Duplicate Barcodes or Duplicate Item Codes tab.
Click the dropdown arrow on a row to see the items identified as duplicates.
Tick the checkboxes next to the items you want to combine.
Click the Merge button.

If a vendor has been entered twice (e.g., "UNFI" and "UNFI - Warehouse"), combine them to keep your contact list organized.

Navigate to Inventory & Supply Chain > Vendors.
Select the checkboxes next to the names of the duplicate vendors.
Click Merge Vendors.
Select the Master Data: You will see a side-by-side comparison. Click on the specific pieces of information (Email, Order Contacts, Tax ID, etc.) that you want to keep in the final record.
Review the Updated Record column to verify the combined information.
Click Merge Vendors.

When you initiate a merge, Vori asks you to choose which attributes should survive the process.

Primary Details: Choose the most accurate Item Name and Description.
Identifiers: Since you are merging duplicates, the Barcode or Item Code will likely be the same, but you can choose which record's formatting you prefer.
Pricing & Costs: Select the most up-to-date cost or retail price.
Final Review: Before the merge is finalized, review the "Commit Summary." Once you hit Merge Duplicates, the secondary records are archived, and all history moves to the primary record.

Maintaining a clean product catalog is essential for accurate inventory, reporting, and ordering. Use the merging tools in the Vori Back Office to combine duplicate barcodes, item codes, and vendor records into a single "source of truth."