Skip to content
Sign in
Go to vori.com
  • There are no suggestions because the search field is empty.

In Beta: APAC Character 3" x 1.5" Label in the New Back Office 

Learn how to use the 3"×1.5" label to display detailed product descriptions, multi-language characters, and custom vendor codes.

Print Enhanced 3" x 1.5" Product Labels in the Back Office

✏️ Note: The New Back Office (app.vori.com) experience is currently in beta testing and launching in select stores. This article describes features in the New Back Office. For instructions on accessing it, view our guide: Access the New Back Office.

This new, larger tag format was developed to support retailers needing to display alternate product names in languages like Chinese, Japanese, Korean, etc. 

Table of Contents

  1. How to Set Up Your Product for  3" x 1.5" Labels

  2. Printing Your Labels

  3. Frequently Asked Questions (FAQs)

How to Set Up Your Product for  3" x 1.5" Labels

Before you can print, you must first add the necessary information to the vendor and product details pages in the New Back Office (app.vori.com) or the Vori OS app.

Set the Vendor Code

The Vendor Code field allows you to create a store-friendly short code for vendors. This is useful for internal shorthand and can also help protect sensitive sourcing information from competitors. The code is set once on the vendor's profile, not per-product.

To set the vendor code in the New Back Office:

  1. From the main menu, navigate to Inventory & Supply Chain > Vendors.

  2. Click on the vendor you wish to edit.

  3. In the Vendor Details section, enter your code in the Vendor Code field.

  4. Click Save.

    Screenshot 2025-08-19 at 10.52.46 AM-1

 

✏️ Note: The printed tag supports a maximum of 16 characters in the Vendor Name or Vendor Code field. Text longer than this limit will be cropped on the final printed tag.

Set the Product Description

You can now add a product description using English or any of the supported languages. This larger format was specifically designed to accommodate the font weights of Asian characters, ensuring they print clearly without looking cramped.

In the New Back Office:

  1. Navigate to the product you wish to edit in the Back Office.

  2. In the Description field, enter your text.

  3. All changes are saved automatically.
    Screenshot 2025-08-19 at 11.17.02 AM

In the Vori OS App: 

  1. Search for and tap on a product to open its details screen.

  2. Tap Edit Product Details at the bottom of the screen.

  3. Scroll down to the Description field and enter your text.

  4. Tap Save to confirm your changes.


✏️ Note: The product description will only print on the new 3"×1.5" tag format.

Set the Vendor Item Code

To set the Vendor Item Code, enter the code in the Vendor Item Code field on the product details page under Vendor Products. 
Screenshot 2025-08-19 at 10.28.45 AM

✏️Note: The Vendor Item Code (the specific product number from that vendor) can be automatically populated when ingesting invoices.

Printing Your Labels

Once your product information is set, you are ready to print your tags.

img_2116

Printer Settings & Configuration

These labels are designed for a standard 3"×1.5" tag. Ensure your printer settings are configured for this specific label size for proper alignment.

⚠️ Caution: Zebra printers require special pre-configuration to print non-English characters (e.g., Chinese, Japanese, Korean). This setup must be performed by Vori. We will work with you to complete this configuration and print a test batch of tags before a full store installation.

Using the Vendor Code vs. Vendor Name Flag

You have the flexibility to choose what vendor information appears on the tag. During the print process, you can select a flag to display the Vendor Code, Vendor Item Code, and/or the full Vendor Name.

img_0217
 

Frequently Asked Questions 

Do these tags come in multiple options (e.g., yellow or orange price boxes)?

  • No. The current design is for white label stock only and does not support printing colored sections like yellow or orange price boxes.

What are the supported languages/characters?

  • The system is optimized for the following:

    • Simplified Chinese

    • Traditional Chinese

    • Japanese

    • Korean

  • While other tag formats can print these characters, they may appear cramped. The new 3"×1.5" tag provides more space for better readability.

⚠️ Caution: Support for some Vietnamese characters is experimental. Please print a test tag first to ensure correct formatting.

What about EU languages?

  • European Union languages are not supported at this time.

Will this information appear on Electronic Shelf Labels (ESLs)?

  • No, these label features do not transfer to ESLs. ESL integration was not prioritized for this development cycle.

Where can I get these new labels?

  • Vori will inform customers about where to purchase the compatible 3"×1.5" labels. Please note that Vori will not be providing starter kits.

Does the vendor code auto-generate?

  • No, the main Vendor Code (the short name for the supplier) must be entered manually on the vendor's profile.