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How to Cash a Check for a Shopper

Learn how to cash a check for a shopper and perform a payout to keep your cash drawer balanced.

Table of Contents

  1. Part 1: Process the Check Cashing Transaction

  2. Part 2: Balance the Drawer with a Pay Out

Part 1: Process the Check Cashing Transaction

First, you will process the check cashing transaction and collect the service fee from the shopper.

  1. From the main screen, select the Check Cashing button.

  2. Enter the total value of the check to be cashed (e.g., $350.00) and click Add Custom Item.

    Screenshot 2025-08-18 at 5.47.47 PM

  3. The check cashing item will be added to the cart, along with the service fee. Select Complete Payment.

    Screenshot 2025-08-18 at 5.48.37 PM

  4. Choose the payment method for the service fee. This can be paid with Card or Cash.

  5. Enter the amount for the service fee (e.g., $2.00) and select Confirm Amount.

  6. After the fee is paid, the screen will show the remaining balance. Choose Other payment type.

  7. A confirmation message explaining the payment method change will appear. Select Confirm Change.

  8. From the payment method screen, select Check tender type.

  9. A Cash Drawer Opened pop-up will appear confirming the transaction. The amount shown (e.g., $300.00) is the cash you will give to the shopper, and you will take the check and put it in the cahs drawer. Click Continue transaction.

  10. The payment is now complete. Select Print or No Receipt to finish.

Part 2: Balance the Drawer with a Pay Out

After you give the shopper cash, your drawer will be short by that amount. You must perform a pay out to account for the cash that left the drawer and to ensure your till balances correctly.

⚠️ Caution: If you do not complete this step, your cash drawer will be incorrect at the end of the day.

  1. From the main screen, select the Checkout menu at the bottom of the screen.

  2. Choose Payin & Payout from the menu.

    Screenshot 2025-08-18 at 5.49.50 PM

  3. You are now in Payin & Payout mode. Select the Pay Out button.

  4. Enter the amount of cash you gave to the shopper (the face value of the check, e.g., $300.00) and click Next.

  5. For the reason, select Vendor. Search for and select your store's designated vendor for this process (e.g., Check Cashing).

    Screenshot 2025-08-18 at 5.50.50 PM

  6. Click Confirm Pay Out.

  7. A Cash Drawer Opened confirmation will appear. Click Continue.

  8. The pay out is complete. Select a receipt option and then click Exit mode to return to the main sales screen.

💡 Tip: If you do not have a Check Cashing vendor, you will need to create one. Follow the steps in our guide: How to Create a New Vendor.