> ## Documentation Index
> Fetch the complete documentation index at: https://help.vori.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to update the scheduled reboot time on a payment terminal

> This article explains how to enable scheduled reboot time on a payment terminal in order to prevent mid-transaction device restarts

Is your payment terminal restarting right in the middle of a customer's checkout? Let's fix that!

⚠️ **Heads up:** These steps are performed directly on the **Payment Terminal** (the small vertical device with the physical number keypad and credit card slot).

<img src="https://mintcdn.com/vori/_IH6Rx-AZai7FP3O/images/screenshot-2026-02-25-at-12.22.38-pm.webp?fit=max&auto=format&n=_IH6Rx-AZai7FP3O&q=85&s=9ec103de1db0b0d6b51fdb993c92a9c7" alt="Screenshot 2026-02-25 at 12.22.38 PM" width="768" height="1010" data-path="images/screenshot-2026-02-25-at-12.22.38-pm.webp" />  <img src="https://mintcdn.com/vori/_IH6Rx-AZai7FP3O/images/img_3344.webp?fit=max&auto=format&n=_IH6Rx-AZai7FP3O&q=85&s=8e3548b35f440065f0e83662989b5594" alt="img_3344" width="4032" height="3024" data-path="images/img_3344.webp" />

### Steps

1. Swipe up from the bottom of the payment terminal touchscreen.

   1. A black bar should pop up on the bottom of the screen.

2. Hit back button twice.

3. Enter password `pax9876@@`.

   1. This will cause the payment process app to close, taking you to the main screen of the payment terminal.

4. Hit Android settings icon ⚙️.

5. Enter in same password `pax9876@@` and hit the `OK` button.

6. On the Settings screen, tap `System`.

7. Tap `Date & time`.

8. Turn on `Use Network Provided Time`.

9. Change time zone to `Pacific Time` (or wherever this terminal is going).

10. Tap the back arrow on the top left corner of the screen.

11. Tap `Security`.

12. Tap `Scheduled Reboot Time` **should be `2:00`.**

13. Press & hold the red & green buttons on the physical keyboard until the payment terminal restarts.

14. The payment processing application will automatically reopen after the payment terminal turns back on.

### Video Guide

<iframe src="https://www.loom.com/embed/dccd3f7f1e494935be957869ee9eff3d" frameBorder="0" allowFullScreen style={{width: "100%", height: "400px"}} />


## Related topics

- [Fix Your POS Payment Terminal](/hardware-and-integrations/payment-terminals/fix-your-pos-payment-terminal.md)
- [Hardware Troubleshooting Guide](/getting-started-with-vori/support/hardware-troubleshooting.md)
- [How to finalize terminal setup for Offline Payments](/point-of-sale-pos/pos-customization-and-setup/how-to-finalize-terminal-setup-for-offline-payments.md)
