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Clear Cache on Vori OS

Learn how to clear cache on VoriOS to resolve common data issues, such as barcodes not found or pages failing to load.

Table of Contents


When to Clear Cache

Clearing the cache is a helpful first step when you encounter general data inconsistencies or "glitches" within the VoriOS app. You should try this if:

  • Barcodes are not on file: You scan a known item, but the app doesn't recognize it.

  • Loading issues: Tools, pages, or menus are not loading as expected or appear blank.

  • Syncing errors: Data updated in the Back Office isn't showing up on the handheld.


How to Clear Cache

Follow these steps on your handheld device to refresh your local data.

  1. Open the Vori OS app.

  2. Tap the Profile Icon in the top right-hand corner of the screen.

  3. Select Clear Cache from the menu options.

  4. Confirm the action if prompted.


✏️ Note: Processing time might take a few minutes, depending on the amount of data stored on your device.