> ## Documentation Index
> Fetch the complete documentation index at: https://help.vori.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customize Your POS Settings

> Learn how to configure till settings and manager approval thresholds for your store's Point of Sale (POS) system in the New Back Office.

✏️ **Note:** This article describes features in the New Back Office ([app.vori.com](http://app.vori.com/)). For instructions on accessing it, view our guide: [Access the New Back Office.](/vori-setup-and-troubleshooting/access-the-new-vori-back-office)

### **Navigate to POS Settings Page**

You can manage all POS settings for tills and manager approvals in one central location.

1. In the **New** **Back Office**, select **Point of Sale** on the lefthand menu.

2. Select **[POS Settings](https://app.vori.com/retail/pos-settings)** from the dropdown menu.

<img src="https://mintcdn.com/vori/_IH6Rx-AZai7FP3O/images/screenshot_2025-10-22_at_8.14.12___am-1.webp?fit=max&auto=format&n=_IH6Rx-AZai7FP3O&q=85&s=64ae8c0cd78450542e8307cdbbde5599" alt="screenshot_2025-10-22_at_8.14.12___am-1" width="514" height="368" data-path="images/screenshot_2025-10-22_at_8.14.12___am-1.webp" />

***

### Configuring Till Settings

Till settings help you establish consistent and secure POS operations, including starting balances, cashback limits, and end-of-day processes.

<img src="https://mintcdn.com/vori/_IH6Rx-AZai7FP3O/images/screenshot-2025-11-09-at-12.47.36-am.webp?fit=max&auto=format&n=_IH6Rx-AZai7FP3O&q=85&s=722ea4e4f14668ef99f67141c558f711" alt="Screenshot 2025-11-09 at 12.47.36 AM" width="1128" height="676" data-path="images/screenshot-2025-11-09-at-12.47.36-am.webp" />

* **Require Till Counting On Close**: Enable this setting to **require** the cashier to count and enter the opening and closing till amount at the POS when they open and close a till.

* **End of Day Cutoff**: Set the time when cashiers must close their tills. If a till is open past this time, the cashier will be prompted to close it.

**✏️Note:** The cutoff time will not automatically close an open till.

* **Starting Amount**: This value is the **default starting balance** that pre-fills when a cashier opens a till. Cashiers can still adjust this amount if needed.

* **Max Cashback Amount**: This setting establishes the **absolute maximum** cashback amount a shopper can request. Cashback amounts above this threshold will not be visible on the cashier or shopper displays.

💡**Tip:** If your store doesn't allow for cashback, set the Max Cashback Amount to \$0.00.

**✏️Note:** Credit card networks typically limit maximum cashback to \$200.

***

### Setting Manager Approvals

Manager approval settings allow you to require a manager's 6-digit **PIN** entry for specific POS actions or for transactions that exceed a set threshold.

<img src="https://mintcdn.com/vori/_IH6Rx-AZai7FP3O/images/pos-manager-approvals-actions.webp?fit=max&auto=format&n=_IH6Rx-AZai7FP3O&q=85&s=2369b6f8a91cf9f5addf50ba8bfbe91a" alt="Manager Approvals settings in POS Settings showing toggles for Open Cash Drawer, Open & Close Tills, Age Restriction Shortcut, Reprint Coupons, Print Gift Cards, and Apply Tax Exemption on a Transaction" width="669" height="475" data-path="images/pos-manager-approvals-actions.webp" />

#### Actions Requiring Manager Approval

You can enable these settings to require manager approval for the following actions, regardless of the amount:

* **Open Cash Drawer**: Opening the cash drawer outside of a standard cash transaction.

* **Open & Close Tills**: Opening and closing tills when logging in and out of the POS.

* **Age Restriction Shortcut**: Bypassing the full birthdate entry process with a quick confirmation button (e.g., confirming a shopper is before Jan 1, 2001).

* **Reprint Coupons**: Reprinting SNAP Incentive coupons.

* [**Print Gift Cards**:](/point-of-sale-pos/vori-store-gift-cards/sell-redeem-and-top-up-gift-cards-on-the-pos) Printing gift card QR codes on receipts.

* **Apply Tax Exemption on a Transaction**: Removing all taxes from a transaction.

#### Thresholds for Manager Approval

For transactional actions, you can set the **Maximum amount allowed without requiring manager approval**:

* **Pay In:** Maximum cash amount that can be added to the till without manager approval.
* **Pay Out:** Maximum cash amount that can be removed from the till without manager approval.
* **Cashback:** Maximum cashback amount that can be processed without manager approval. This works in conjunction with the Max Cashback Amount setting.
* **Refunds:** Maximum total refund amount allowed per transaction without manager approval.
* **Discount (Per Transaction):** Maximum total discount amount allowed per transaction without manager approval.
* **Paused Transaction:** Maximum value of a paused transaction that can be retrieved and completed without manager approval.
* **Transaction Voids:** Maximum total value of a transaction that can be voided without manager approval.
* **Item Voids (Per Transaction):** Maximum total value of items that can be voided within a single transaction without manager approval.

  <img src="https://mintcdn.com/vori/JrQSYl9suBXgoO1Q/images/screenshot-2025-11-09-at-12.53.38-am.webp?fit=max&auto=format&n=JrQSYl9suBXgoO1Q&q=85&s=02f92f33f46639522d769e03013919fe" alt="Screenshot 2025-11-09 at 12.53.38 AM" width="500" height="471" data-path="images/screenshot-2025-11-09-at-12.53.38-am.webp" />

***

### Receipt Configuration

Customize the information that prints on every receipt at your store, including the header, footer, and store logo.

* **Receipt Header:** Text printed at the top of the receipt. Typically contains your store and business information.

  *Example:*

  ```
  STORE NAME
  Address
  Phone number
  Website
  ```

* **Receipt Footer:** The section printed at the bottom of the receipt. Typically contains a thank-you message or your return and refund policy.

* **Show Logo on Receipt:** Toggle on to print your store logo at the top of every receipt. If disabled, the receipt prints your store name instead.

* **Receipt Logo:** Upload the logo image as a PNG or JPG. Vori automatically converts it to monochrome for thermal printing. This logo can be different from the one shown on the shopper display.

<img src="https://mintcdn.com/vori/_IH6Rx-AZai7FP3O/images/screenshot-2026-05-20-at-11.46.30-am.webp?fit=max&auto=format&n=_IH6Rx-AZai7FP3O&q=85&s=9adc4b2cbb16a75218711e3d0a1f38d0" alt="Receipt Configuration settings in POS Settings showing Receipt Header, Receipt Footer, Show Logo on Receipt toggle, and Receipt Logo upload" width="683" height="542" data-path="images/screenshot-2026-05-20-at-11.46.30-am.webp" />

<Note>
  If your banner includes more than one store, any change to the receipt configuration applies to every store under that banner.
</Note>

<Note>
  Leave the **Receipt Header** blank to automatically print your store's address instead.
</Note>


## Related topics

- [Frequently Asked Questions](/faqs.md)
- [Process a Tax-Exempt Transaction in Vori](/point-of-sale-pos/basic-cashier-functions/process-a-tax-exempt-transaction.md)
- [Set Up Cashiers and Managers](/cashier-and-till-management/pos-user-access/set-up-cashiers-and-managers.md)
