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      3. Reporting

      Review and Print the End of Day Report

      Quickly access a breakdown of daily sales, payments, and tills from both the POS and Back Office.

      Table of Contents

      1. Accessing the End of Day Report in Back Office
      2. Print the End of Day Report 
      3. Report Descriptions 
      4. Store Gift Cards 

      Introduction 

      The End-of-Day Report gives your store a complete snapshot of daily performance. It includes sales totals, payment methods, and till activity—making it easier to maintain financial control and make data-informed decisions.

      Accessing the End of Day Report in Back Office

      To open the report:

      1. Go to the Reporting tab on the Back Office dashboard.

      2. Scroll down to the End of Day Report section. You’ll see a real-time graph showing your store’s hourly sales.
      3. Hover over the graph to view data details.
      4. Select View End of Day Report for a deeper breakdown.

      ✏️Note: The report defaults to today’s date. To view a different day, tap the date in the top-left corner and adjust as needed.

       

      Print the End of Day Report

      You can print the End of Day report from both the POS and Back Office.

      From the Back Office

      1. Select Print in the top-right corner of the report page to download and print a PDF version.

      From the Point of Sale (POS)

      1. Log in as a Manager and go to Reporting Mode.

        1. Click on Checkout, then switch to Reporting Mode.
          Screenshot 2025-06-23 at 3.42.50 PM
      2. Select End of Day.
        1. All tills must be closed for the End of Day Report to run properly.
        2. You are only able to close an open lane on the terminal you are currently on. If you have other open lanes, you’ll need to go to those specific terminals to close them.
        3. Once all tills are closed, you will see a check box indicating this.
      3. Press Continue at the bottom right.
      4. Wait for the report to generate.
        1. Once completed, Print Report will no longer be grayed out.
      5. Press Print Report to get a receipt that provides a high-level view of your sales and order count for the day. This report will include:
        1. Summary information (e.g., number of orders, total sales, average basket, average item count).
        2. Sale recap (which you can also see on the dashboard for end of day).
        3. Payments breakdown across all lanes.
        4. Department sales.
        5. Till summary: This section shows every time a lane was opened or closed by any cashier.
      6. When you are done for the day, press Done.
      7. Once you exit this mode, you are also able to log out.

      ✏️ Note: Report content is consistent whether printed from POS or Back Office.

      Printing End of Day Reports with Floating Tills

      If your store uses floating tills (where multiple cashiers share a lane throughout the day), the Till Summary section in the printed End of Day Report will show till activity by session, not by individual cashier.

      ✏️ Note: To reduce confusion, we recommend assigning one cashier per till per shift whenever possible. This helps ensure each printed report reflects clean session data for shift-level reconciliation.

      Accessing Via Manager Credentials on POS

      Alternatively, after logging into the POS as a Manager, the End of Day Report can be accessed by selecting View Reports. 

      Overview of the Till Report

      The till report can be printed directly from the Point of Sale (POS) system. This report provides a summary of the till and includes transactions any cashier made during the shift on that lane.

      ✏️ Note: To see a till summary for only one cashier, make sure one cashier is assigned to one lane per shift.

      Report Descriptions 

      Each report section provides detailed metrics across sales, payments, and tills. Use the arrows to navigate to the full primary report for each summary.

      Name

      Description of Report

      Primary Report
      Sales
      Summary

      Overview of your store’s gross sales (items, bottle deposits, discounts, rewards), refunds, net sales, tips, cashback, and gift cards. Shows total expected vs. collected payments and any offline/declined transactions.   

      Note: If there is a Till Difference, the Total Payment Collected might be different.

      Any Declined Offline, Payments, and Gift Card Adjustments will be displayed here.

      		 Sales Overview
      Cash
      Summary      		 Breakdown of till activity including starting cash, payments, refunds, pay-ins/outs, and till differences. Tills
      Department Sales Sales across departments/sub-departments by quantity, item sales, discounts, deposits, net sales, and margin. Click for more detail. Item Sales
      Till
      Summary      		 Daily till balance summary. Tills
      Payments by Cashier Breakdown of payments that each cashier has processed. Payments
      Payments by Register Overview of payments processed per lane/register. Payments

      💡 Tip: Tap the arrow next to any report summary to jump into the full report view.

      Store Gift Cards

      Store Gift Cards are included in the End of Day report but are not counted toward overall sales totals.

      • Deposits: Total dollar value of gift cards purchased at your store.
      • Redemptions: Sales transactions paid using gift cards.
      • Refunds: Amount refunded back to gift cards.
      • Total Card Adjustments: Adjusted balances or new gift cards issued via Back Office.