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Link a Product to an Electronic Shelf Label (ESL)

Use the Vusion Link app to quickly pair your digital labels with the products on your shelves, ensuring the POS prices and shelf tags always match.

Table of Contents

  1. Before You Start
  2. Link a Product to an ESL
  3. Troubleshooting

Before You Start

Make sure you have your tools ready so you can move fast on the floor.

Required Materials

  • A registered and online ESL: The label must be active on your network.
    👉 Follow the guide to register ESL
  • Vusion Link App: Installed on your iPhone and logged into your store profile. 
  • Product File: Ensure the item(s) are already on file in your product catalog in the New Back Office (app.vori.com). 

Link a Product to an ESL

  1. Open the Vusion Link app on your iPhone. 

  2. Select the Signal icon when the "Ready to Scan" prompt appears. 

  3. Tap the top of your phone against the ESL tag to identify the label.
    ESL Scan
  4. Enter the product code using one of these methods:
    1. If the product has a barcode: Tap the Camera icon and scan the product barcode.

    2. If there is no barcode: Tap the Item ID field and manually type the product code (e.g., PLU code).

  5. Confirm the link: A green confirmation banner will appear at the top of the screen once successful.
    1. ✏️ Note: It may take up to 1 minute for the ESL to update depending on your signal strength. 
  6. The "Ready to Scan" prompt will automatically reopen so you can move straight to the next item.

    image-Mar-25-2025-05-25-17-8019-AM-1-png

Troubleshooting

What if the ESL doesn't pair?

  • Check Registration: Ensure the ESL is registered and within range of your access point.
  • Retry: Try scanning the tag again or restart the app if it stalls.
  • Verify Code: Double-check for typos if you entered the product code manually.

     

What if the ESL displays a question mark?


A "?" symbol means the product is not in your store's product file.
  • Verify the item exists in your product catalog in the New Back Office. 
  • If it exists, try manually entering the code instead of scanning.

✏️ Note: You cannot link products that are not on file.