Link a Product to an ESL in the Vusion Link App

Table of Contents

1. Before You Start
2. Link a Product to an ESL
3. Troubleshooting

Before You Start

Make sure you have everything ready before linking a product to an Electronic Shelf Label (ESL).

Required Materials

• A registered and online ESL.
  👉 Follow the guide to register ESLs
• Smartphone with the Vusion Link app installed and logged into the correct store profile.

Link a Product to an ESL

1. Open the Vusion Link app on your smartphone.
   
   
2. When you see the Ready to Scan, select the signal icon.
   
   
3. Then tap the top of the phone against the ESL tag.
   
   
4. Enter the product code using one of the following options:
   
   1. If the product has a barcode:
      1. Tap the camera icon and scan the barcode.
         
         
   2. If there’s no barcode or it’s not scannable:
      1. Tap into the Item ID field and manually type the product code (e.g., PLU codes).
         
5. Wait for the confirmation: 
   1. A green confirmation banner will appear at the top of the screen.
   2. The Ready to Scan prompt will reopen automatically so you can link the next ESL.
      
      

Troubleshooting

What if the ESL doesn’t pair right away?

• Make sure the ESL is registered and within range of an access point.

• Try scanning the tag again or restarting the app if it stalls.

• Check for typos when entering product codes manually.

What if the ESL displays a question mark?

• This means the product you’re trying to link isn’t listed in your store’s product file.
• Check that the product is on file in dash.vori.com under your store catalog.
• If it is, try manually entering the product code in the Vusion Link app instead of scanning.