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Configure an Invoice Email Inbox for Automatic Cost Change Updates

Learn how to set up a dedicated invoice email inbox to automatically forward cost change information to Vori.

Gmail Forwarding Rules for invoice inbox

  1. Log into the inbox that receives emailed copies of invoices.

  2. Click the Settings icon ⚙️ > See all settings.

  3. On the top navigation bar, click Forwarding and POP/IMAP.

  4. In the "Forwarding menu," set up the forwarding inbox to invoices+StoreName@vori.com. (Enter your Store Name).

    • You may need to go through Two-Factor Authentication to complete some of these steps based on your inbox security setup.

  5. Notify Vori that you've set up the forwarding rule.

    • Vori must confirm they want to receive forwarded messages from your specific inbox.


Create a Filter to Forward Only Invoices

Once Vori has approved receiving mail from your inbox:

  1. Go back to Forwarding and POP/IMAP.

  2. Make sure to select Forward a copy of incoming mail to invoices+StoreName@vori.com and keep Gmail's copy in the inbox.

  3. Tap creating a filter!

  4. When the pop-up appears, add invoice as a search parameter and check the box for has attachment → then Create filter.

  5. Check the box for Forward it to: and select the receiving address (invoices+StoreName@vori.com) > Click Create Filter.


Handle Historical and Duplicate Invoices

Historical Invoices

Creating this filter will only affect future invoices; historical emails will not be forwarded.

  • Retailers will need to manually forward historical emailed invoices for cost change processing.

Duplicate Invoices

If you upload the same invoice (e.g., from both an email and a scanned upload), the system will not recognize it and will not delete it.

  • You can easily delete the duplicate by selecting the three dots next to the invoice and choosing delete.