Activating & Deactivating Products

Your product catalog is only useful if it reflects what's actually available in your store. Activating and deactivating products keeps your POS accurate — so cashiers aren't ringing up items that shouldn't be sold, and your catalog stays clean. You can manage status from New  Back Office or directly from the handheld.

Table of Contents 

• In New Back Office
• On VoriOS

In New Back Office

Activate or Deactivate a Single Product

1. Go to Products > Product Catalog.
2. Find the product you want to update and select Open to bring up the product detail page.
3. On the Product Information tab, select the Status field.
   
   
   
   
4. Choose Active or Inactive from the dropdown.

The page will confirm with a "The product was successfully updated" notification.

Activate or Deactivate Products in Bulk

1. Go to Products > Product Catalog.
2. Select products using the checkboxes to the left of each row. To select everything visible, check the box in the column header.
3. In the action bar at the bottom of the screen, select More.
4. In the Change Status modal, find the Status field.
   
   

   

5. Choose Active or Inactive.
   
   
6. Select Save.
7. In the confirmation dialog, select Continue.
   
   

On VoriOS

Activate a Product

1. Log in to the VoriOS app.
2. Search for the product by name or barcode, or scan it directly.
3. Select Edit Product Details. 
4. Tap the ··· menu and select Activate Product.
   
   
5. On the confirmation screen, tap Activate Product to confirm — or Return to Editing to go back without changes.

The product will now show a green Active status.

Deactivate a Product

1. Log in to the VoriOS app.
2. Search for the product by name or barcode, or scan it directly.
3. Select Edit Product Details. 
4. Tap the ··· menu and select Deactivate Product.
   
   
5. On the confirmation screen, tap Deactivate Product to confirm — or Return to Editing to go back without changes.
   
   

The product will now show a red Inactive status.