Connect the Zebra Printer to the VoriOS App

✏️Note: To successfully print labels, you must pair the Zebra printer directly through the VoriOS app. Ensure Bluetooth is enabled on your device, but do not connect the printer using your phone’s main Bluetooth settings, as this can interfere with the connection.

How to Connect the Zebra Printer
Configure Label Settings
Troubleshooting

How to Connect the Zebra Printer

Ensure the Zebra printer is turned on.
Open the VoriOS app and enter login credentials.
Under Devices, scroll to the right and tap Add Zebra Printer.
Tap Start Printer Setup on the following screen. Your iPhone is now ready to scan for the printer.
On the Zebra printer, hold down the Feed button for seven seconds to enable pairing mode. The blue Bluetooth indicator light will begin to flash.
Once you see the Bluetooth icon flashing, gently tap the top of your iPhone against the Near Field Communication (NFC) logo on the side of the printer.
When the Bluetooth Pairing Request notification appears on your iPhone, tap Pair. The printer will connect within a few seconds.

Configure Label Settings

Once the printer is paired, you will be prompted to configure your label settings. Select the correct label type and size for your location to ensure tags print correctly.

NorCal Settings

Type of Label	Size	Media Type
Regular Label	Regular Narrow (Yellow box) - 1.875" x 1.125"	Gap
Promotional Label	Promotional Tall (Yellow) - 3" x 2"	Black Mark

New York Settings

Type of Label	Size	Media Type
Regular Label	Regular Wide (Orange Box) - 2.625" x 1.125"	Black Mark
Promotional Label	Promotional Tall (Yellow) - 3" x 2"	Black Mark

✏️ Note: When switching between promotional and regular labels, a reminder will appear in the app to switch the physical label roll in the printer.

Troubleshooting

Connection Failed?

If the connection fails on the first try, tap Retry on your iPhone and attempt the pairing process again.
If issues persist, you may need to completely reset the connection. In the VoriOS app, go to the printer settings and select Forget This Device. You should also go to your iPhone’s system Settings > Bluetooth, find the printer in your device list, and forget it there as well.

Labels Printing Incorrectly?

If you experience issues like multiple labels printing for one item or misaligned text, you may need to recalibrate the printer.
In the VoriOS app, navigate to the Zebra Printer settings, tap Calibrate Media, and select your current media type.

Missing vendor info or item code?

If your tags are missing the vendor name, item code, or weight, check that the Show vendor info setting is toggled on in the printer settings.
To enable it, tap the Zebra Printer device in the app, find Show vendor info in the Settings section, and toggle on the setting.