How to connect the Zebra printer to the VoriOS App

This article explains how to set up the Zebra printer and print tags from the VoriOS handheld device.

Introduction

To successfully print labels, the Zebra printer must be paired directly through the VoriOS app. Ensure Bluetooth is enabled on the device, but do not connect the printer via system Bluetooth settings, as this may interrupt communication with the app.


Directions

  1. Ensure the Zebra printer is turned on. 

  2. Open the VoriOS app and enter login credentials.

  3. Scroll to the right, tap Add Zebra Printer.

  4. Select Start Printer Setup.

  5. When the "Ready to Scan" screen appears, tap the iPhone against the NFC logo located on the left side of the printer. 
    Tap & Pair App Instructions | Zebra
  6. After the beep, a screen will prompt to hold the printer Feed button until the Bluetooth icon begins flashing. 

  7. Once flashing, tap Bluetooth icon is flashing on the iPhone. 

  8. Allow up to 10 seconds for the iPhone and Zebra printer to pair. (If it doesn’t connect the first time, try again).

    1. On the iPhone - Bluetooth Pairing Request will popup, select Pair.

    2. On the printer - BT Pairing Event will popup, select Accept by pressing the home button in the upper left hand corner.

  9. Once paired, configure the label settings for the store location based on the charts below. 


NorCal Settings

 

Type of Label

Size

Media Type

Regular Label

Regular Narrow (Yellow box) - 1.875" x 1.125"

Gap 

Promotional Label

Promotional Tall (Yellow) - 3" x 2"

Black Mark 

New York Settings 

 

Type of Label

Size

Media Type

Regular Label

Regular Wide (Orange Box) - 2.625" x 1.125"

Black Mark

Promotional Label

Promotional Tall (Yellow) - 3" x 2"

 Black Mark

 

✏️ Note -  When switching between Promotional and Retail labels, a reminder will appear to switch physical tags accordingly.


Additional Notes:

  • If experiencing issues with printing labels (e.g. 2 labels printing for 1 item or labels are misaligned during printing);

    ➡️Go to VoriOS app, tap onto the Zebra Printer ,Calibrate Media, and select Media type.