Streamline Product Management With Department Settings

Learn how to create parent and sub-departments and use inheritance to apply settings to products automatically.

Table of Contents

  1. Understanding Department Inheritance
  2. Create a New Parent Department
  3. Create a New Sub-Department
  4. Edit Department Attributes

Understanding Department Inheritance

Department Inheritance saves you time by automatically applying attributes like tax status or age restrictions to large groups of products. The system uses a top-down hierarchy: settings flow from a Parent Department to its Sub-Departments, and then to the products within them.

💡Tip: Think of it as a waterfall: Parent Department > Sub-Department > Product.

For example, if you set the Grocery Parent Department as eligible for the Supplemental Nutrition Assistance Program (SNAP), all Sub-Departments underneath it (e.g., Canned Goods, Cereal, Produce) will automatically inherit the SNAP-eligible setting.

✏️ Note: Structuring your departments logically from the start is the most effective way to use inheritance.

How Changing Settings Works

The settings you configure on a Parent Department govern all of its Sub-Departments. This ensures consistency for related products.

  • For instance, if you apply a 21 and up age restriction to the Alcohol Parent Department, every Sub-Department like Beer, Wine, and Spirits will automatically require age verification.

When you change a setting at the Sub-Department level that conflicts with the Parent Department, you break the inheritance for that specific attribute.

  • The Parent Department no longer governs that setting for any of its Sub-Departments, and you must now manage it for each Sub-Department individually.

Create New Parent Department

Create a Parent Department to serve as the main category for a group of related products. This is where you will define the primary settings that its Sub-Departments will inherit.

  1. Tap Create New in the top right corner.

  2. Select Department.

  3. Enter a Department name.

  4. Set your desired attributes, including regulatory settings (e.g., SNAP), product attributes, taxes, and target margin.
  5. Review your selections and tap Save.


Create New Sub-Department

Sub-Departments live under a Parent Department and help you further organize your products. They will automatically inherit the settings from their designated parent upon creation.

  1. Tap Create New in the top right corner.
  2. Select Sub-Department.
  3. Select the Parent Department from the drop-down menu.
  4. Enter a name for the Sub-Department. You can add multiple by clicking +Add a Sub Department.
  5. Review your Sub-Departments and tap Save.

✏️ Note: Once saved, the new Sub-Department automatically inherits all settings from its selected Parent Department.


Edit Department Attributes

As your inventory or store policies change, you may need to update your department settings. You can edit attributes for both Parent and Sub-Departments at any time.

  1. Navigate to the department or sub-department you wish to modify.
  2. Tap Edit.
  3. Adjust the attributes as needed.
  4. Tap Save.

🚨 Warning: Department-level settings will override any conflicting item-level settings for products within that department.

✏️ Note: Changes made to a Parent Department will cascade down to all its Sub-Departments, unless a Sub-Department's setting has been individually changed, which breaks the inheritance for that attribute.