How to troubleshoot when the Back Office isn’t loading

If a page on dash.vori.com isn't loading, or only loading partially, have the store user follow these instructions:

Introduction 

This article outlines troubleshooting steps to follow when the Back Office fails to load, starting with checking the internet connection and clearing browser data.

Check if the internet is on

• Open a new tab in the browser and attempt to navigate to a common website

If the internet for the computer is confirmed to be online, proceed to the next sections

Clear Browsing Data

Depending on the web browser being used, follow the instructions below:

Chrome

Safari

Firefox

If clearing browsing data does not fix the issue, contact Vori for additional support.