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A Better Vori Experience: From Back Office to the POS

Introducing the latest updates built to simplify management, speed up transactions, and improve shopper programs.

Vori Just Got an Upgrade! These big improvements, cleaner flows, and new tools make running your store feel easy by streamlining daily work, enhancing transactional security, and providing tools to better manage shopper engagement.

🔎 1. Track Every Order from Start → Finish on the Transaction Page

Total transparency, zero blind spots. The new Transaction Page gives you a full paper trail for every order, replacing the limited view of the old Orders page. You can now see the chronological log, including who did what and when an order was started, paid, voided, or refunded.

📚 View the full guide: View the Complete Lifecycle of a Transaction

🔒 2. Manage Tills, Approvals, and POS Controls in One Spot

One hub for tills, approvals, and POS settings. No more hopping around the system. This new POS Settings page pulls all the essentials into one clean place so you can enforce till counting, tighten manager approvals, and reduce loss with consistent, controlled cash operations.

📚 View the full guide: Till and Manager Approval Settings

💸 3. SNAP Double Up Bucks Tools Now Supported

Support for SNAP Double Up Bucks has arrived in Oregon and Mississippi. Vori now supports SNAP Double Up Bucks in Oregon and Mississippi, automating the math at the POS and giving you clean reporting for stress-free reconciliation and compliance.

📚 View the full guide: In Beta SNAP Double Up Bucks

🛠️ 4. New Product Not Found Workflow

Can’t-miss Product Not Found alerts. The upgraded prompt jumps out right away, guiding cashiers to take immediate action. 

📚 View the full guide: 

📈 5. Loyalty & Campaign Best-Practice Guides

Level up your loyalty and promotions game. We’ve created in-depth resources to help you get more from your current tools—whether you want to grow sign-ups, target the right shoppers, or run more effective promotions.

📚 View the full guide: 

🔹 What’s Coming Next

We are focused on completing the transition! We're already working on the next set of best-in-class features that will be built exclusively into the New Back Office to make your life even easier.

Stay tuned for:

  • Enhanced Promotions for easier item management and exclusions.
  • Cost Changes 2.0.

💬 Need Help or Want to Share Feedback?

Reach out to Vori Support with any questions or to share your thoughts on this release. We're ready to help!